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Has anyone Cracked their Screen on Vivo Active 3 Music?

Former Member over 6 years ago

I have a regular Vivo Active 3 that I just got but am now thinking of getting a Vivo Active 3 Music but am concerned that the screen might be easily scratched or cracked because it's kind of raised a bit and sticks out while the Vivo Active 3 is flat and has that metal bezel around it providing some protection to the screen. A guy RIZKNOWS
on Youtube said he "scratched the heck out of" and cracked the screen on his Vivo Active 3 Music the first day he got it and had never done that with any other fitness or smart watches he has bought or reviewed. So is it a brittle or fragile watch compared to the regular Vivo Active 3, or did he just have some rare bad luck with his Vivo Active 3 Music?
The Vivo Active 3 looks more formal than the Vivo Active 3 Music while the Music looks more like a Off Brand Sports / Smart watch like one of those Sports Watches you buy at a discount department store like Big Lots or Rose's, and doesn't it have a polymer body and rear cover while the Vivo Active 3 is fiber-reinforced polymer with stainless steel rear cover?

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Lectrichead over 6 years ago +1

In addition to the screen protector I also use this case - https://amzn.to/2WCMWTZ

All Replies

0 Former Member over 6 years ago

I've had my va3music since June 2018. I'm not careful with it, I wear it as a daily watch as well as while running, hiking, in workout classes etc. It takes a beating and I haven't seen a scratch on the face yet. A few times I've been REALLY worried but, appears to be solid. I was really concerned while doing some high pulls with kettle bells that the 35lb kettle bell was going to smash and destroy the face, I flipped my watch face around to the inside of my arm. I think the factory face is strong but to get whacked with a 35lb kettle bell repeatedly is asking for it to fail.

0 Former Member over 6 years ago

I've had mine for about 7 months, and haven't been particularly gentle with it, including wearing during roller derby practice a couple times a week (up until last week I had a wrist guard that didn't cover the watch, so the screen was exposed), and just the other day noticed a very small scratch on the side of the face. I'd say it's pretty tough, and the reviewer either had some really bad luck or abused it.

Might check out those screen protectors, though! Thanks for the links.

Haha awesome!!!! My wife also plays roller derby and wears hers during practice also. No issues...

0 Former Member over 5 years ago

Mine cracked basically spontaneously.... and a week later the battery is draining to dead flat in 8hr....

0 Former Member over 4 years ago

My screen recently cracked, roughly a year and a half since I purchased it.

I used the watch everyday. Only activity I used the watch for was running.

I do not know how it cracked as I am generally good with my belongings.

I took it in to Garmin - they said it is un-repairable and offered me the same watch but a little less off the retail price.

I am moving to another brand that has longer warranties than a year on there products. I am pretty sure my original VA1 is still functioning and in perfect condition.

0 Former Member over 4 years ago in reply to Former Member

Warranties don't cover damage. They cover normal operation of the device failing