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Garmin Edge 1030 with latest V12 update. At least once on every ride it loses connection to all sensors

It takes several minutes to reconnect to them all. I have Varia light/radar, Polar HRM, Garmin speed sensor and a PowerPod v4 power meter. It was also happening with v11 software update.

  • Same here... Don't worry, Garmin ask "Junior" to solve this problem... There's a bonus involve not to create more problems by solving this problem....

  • Same here... Don't worry, Garmin ask "Junior" to solve this problem... There's a bonus involve not to create more problems by solving this problem....

  • Update.  I followed the procedure to set Ant+ logging to on. I then did two long rides, (one ride of 5 hours, the other 3 hours). In both cases the problem did not occur. All sensors including radar were rock solid with no dropouts! So, now I wonder whether ant+ logging perhaps does something that solves the issue inadvertently. In any case I will report to Garmin CS and see whats next. For now I will leave the logging on, since it doesn't seem to do anything bad, and in fact perhaps fixes the issue.

  • What do you mean / how do you do

    set Ant+ logging to on“ ?

  • Someone did post the procedure but it's been deleted.  From what I remember....

    • Start an activity
    • Touch the screen so the home button and left /right arrows appear
    • Press and hold the right arrow for 5 seconds
    • This then turns on ANT+ logging
  • Ok, thanks - found it!

  • In the last week I experienced sonsor drops, however, there was no "beep" so I saw that when I accidentally checked the screen. This is far not good. As additional problem the Garmin Edge 1030 more often need to re-add to connect IQ (my phone report that authorization is required to connect edge1030 via bluetooth to my phohe and I have chance to either click on canclel or OK, however both end up by diconnected edge1030 and the solution I found so far is to re-add the device which means garmin connect webpage will send me a congratulation to my NEW edge device)

    Also a new "hidden feature" is the power off procedure which is more often hung up and screen remains powered on with a sign on that  (power off sign). In this case I have to long press the power button and attempt to shutdown again. This sometimes resulted in a broken connection between device and phone and have to reinstall device into the connect IQ app again. 

    So whatever is happening it is getting worse. I'm not sure why a bluetooth/ant+ drop RCA and solution takes almost 1 month. It is acceptable in case of a 100 USD device but not in case of Garmin which is not cheap at all.

  • Today I frequently lost the Radar and Cadence sensors. It gets worse with every ride

  • Concerning the power off sign remaining on the screen. I had the blue halo issue last year and the replacement Garmin sent had the power off problem and several other issues. I had to do several total resets of the device to get it to work properly. It has worked flawlessly since then and I have not experienced any loss of the four sensors with the current firmware. A reset might be worth a try.