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For the last 6 months I regret buying the FR965

I had a Huawei watch GT2 for 3 years and it was great. It even had a microphone and speaker for hands-free calling, which came in very handy during long hikes in the hills and mountains. the accuracy of the sensors was around 85%, the GPS was solid, I paid €110 for it.

Because a friend had an FR935 watch and it was preaty the same as the GT2 and since Garmin was considered a manufacturer of watches whose sensors are considered the most accurate, I decided last January (2024) to buy an FR965 for €600. Until July, August 2024 I was very happy with the watch, accuracy of heart rate measurements, altimeter, sleep and nap detection, GPS... everything was really good and fairly accurate measurements. Then the big updates started, new functionalities were added and with each update new problems... heart rate accuracy, sleep and nap detection, altimeter accuracy, crashes.. and many other problems... why ? a watch that costs €600 and a watch manufacturer like Garmin should not be able to afford something like that. To be honest, I now regret not waiting a little longer and buying the Suunto Race S for almost half the price of the FR965.

How can I recommend a Garmin watch to anyone after all this?

@Garmin-Sierra please stop adding new functionality and focus on the stability of the watch and the accuracy of all the sensors.

  • Agree. I have had the watch for about a month now and have to reinstall to times because of buggy updates. Sigh Pensive

  • Yup, former software engineer myself as a lead. It's clear there is a breakdown in accountability somewhere. Upper Management, PM, Engineering, Test if they aren't doing TDD, etc...I'd be scouring these forums to see if there were issues with my module

  • 100% agree - I was happy for 18months and the latest s/w updates screwed up the watch features. Garmin should do more testing BEFORE they make changes. Major problems in s/w quality (and I expect ownership).

  • I add to this post. I spent 500€ on a Forerunner 965 hoping for a top watch, but after 3 months of use I am disappointed. I don't know if I would recommend this product to my friends.

  • To add...yet another post by a frustrated user asking to focus on bug fixes and not useless features was just locked by G-S mod. THIS is what we're frustrated by. Old bugs are locked, new ones ignored, working features crippled, 'various bug fixes and improvements' added to changelogs but the major bugs remain TWO YEARS later. Ridiculous. They broke third party maps & weather last year and still nothing has been done.