More than 2 years later, Garmin still could not resolve the issue and is still selling products with the same fault. See e.g. here for 945:
https://forums.garmin.com/sports-fitness/running-multisport/f…
More than 2 years later, Garmin still could not resolve the issue and is still selling products with the same fault. See e.g. here for 945:
I had the same problem in november 2020 with a Garmin 735XT that I bougth in 2019, plus the screen completely shutdown. However, today 02/12/2020 I approached to technical support, in Santiago de Chile, and they changed for a brand-new watch of the same model, even when the warranty expired in july 2020.
Great work of the Garmin team to extend support for problems or defects that are not generated by bad usage of the device.