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Forerunner 735xt stuck in Diagnostic Test Mode

Hi 

My 735xt has gone into diagnostic mode and is stuck there.

  • I've tried soft and hard resets repeatedly but with no joy.
  • I've also tried discharging then fully charging again with no success.
  • All buttons are clickable and I can scroll through the diagnostic options.
  • I've tried the solutions/suggestions with similar from the forum so far, no joy.

It just won't come out of this mode

Any suggestions most welcome, thanks.

Best Regards
Al Mac

  • Hi, I had a similar problem with my Forerunner 235 and after speaking with Garmin Chat, on their advice I soaked it in warm water for 10 minutes which loosened up a faulty down button. I had to do this twice as the first time I guess it wasn't warm enough, but my kettle boils to 70C and this seemed to work on the 2nd occasion.