Hi All.
Help required!
I bought the Gamrin Forerunner 645 Music in August.
I usually run 3 times a week and only do 5k's.
My times are improving but the issue I have is my personal records are not being recorded properly on the watch and Gamrin Connect.
Basically I will run 5.02k and in Gamrin Connect I can see the 5k split time is 26:12 for example and the total time is 26:20.
Everytime it makes my 5k personal record the Total Time NOT the actual 5k split time.
I contacted product support and I have tried a few different things including hard resetting the watch to default settings. In the end they told me to exchange the watch.
I exchanged the watch on Thursday, went for as run on Friday and the exact same issue has occured!
Interestingly when the data is passed to Strava it recognises my 5k times accurately. So I belive the data on the watch is correct as I can see the split times on there and on Gamrin Connect but it just won't allocate the 5k split time as my record only the total time!
Can anyone please help???
Cheers
From Garmin Connect:
Personal Record: