Running/Multisport

Forerunner 645/645 M 645M Freeze after FW 6.20

645M Freeze after FW 6.20

rubberduck21 3 months ago

In the morning I got software 6.20 for my 6.45M.

After the first sync over BT and mobile: FREEZE !!

Restart the clock. Now you can see how the battery power decreases 1% in every 3 minutes

Reset to defaults, same issue

Top Replies

khemmeh 1 month ago in reply to Garmin-Blake +10

Then issue a rollback instead of ignoring the issue in public and leaving people in the dark for months on end. The lack of communication and length of time this is taking to fix is nothing short of disgraceful...
Jaypee58 3 months ago in reply to Garmin-Blake +9

In my case the watch always freezes after a training, when I saved the run and switch back to the normal display then after a while the watch stops and no button is accessible anymore. A hard reset helps...
Garmin-Blake 2 months ago +7 verified

We are actively investigating instances of freezing on the 645 series. Any users experiencing this would help us greatly by posting detailed information about what they are seeing. Is this when saving...

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0 Jaypee58 3 months ago in reply to George

So I just did a soft reset.

Now I deleted (saved) all the FIT files and will see how it works for the next training, but I also read that deleting those files was no permanent solution it freezes again after a couple of trainings. I will see and give report.
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0 Jaypee58 3 months ago in reply to George

So I just did a soft reset.

Now I deleted (saved) all the FIT files and will see how it works for the next training, but I also read that deleting those files was no permanent solution it freezes again after a couple of trainings. I will see and give report.
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