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Garmin Connect can't find F35

Tecqboy over 3 years ago

My watch is plugged in and I can open it in Windows file explorer and view all the folders, but Garmin Connect

searches for it and can't find it. Gotta be a software issue, as hardware is OK and everything

has been OK up until the last few days. Is it safe to delete the Error Log Text file? It's using

about 170K of space.

Top Replies

Tecqboy over 3 years ago in reply to 2970828 +1 verified

It got to the point where it would not charge directly from charger or be seen by the USB connection. I cleaned the contacts as shown in the Garmin video. Bought a new charging cable. Nothing helped.
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All Replies

0 JoeD over 3 years ago

Use Garmin Express to Synch, You can and Should delete Error Logs if they Exist (Back it Up if you Want).

0 2970828 over 3 years ago

Use Garmin Express to Synch, You can and Should erase Error Logs on the off chance that they Exist

+1 Tecqboy over 3 years ago in reply to 2970828

It got to the point where it would not charge directly from charger or be seen by the USB connection. I cleaned the contacts as shown in the Garmin video. Bought a new charging cable. Nothing helped. I ended up sending the watch back for a refurbed exchange. All handled very professionally by phone support.