How can l repair corrupt fit file please

7293458

hi,

should call Garmin Support again and let them give you a case number

report that number here so other users can use that to make it a bigger case 

now, about your corrupt file

suppose you already found it in the forum

nice, you found and now double post

now again, about your corrupt file

1) with your consent we can have a look at your fit file with FitFileRepairTool

• zip the fit file(in activity folder on the watch) and upload here in the forum (drag & drop onto your post)
• or provide a link to it on a cloud storage

2) while waiting for the repair report back here : long list 

• the amount of FIT files in the ACTIVITY folder on your watch
  • (when folder contains many fit files time for a backup/clean operation)
• the amount of FREE memory on your watch
  • (when low FREE memory, check above and below answer)
• are you a MAC user
  • (empty BIN on device while connected)
• was this activity with a long duration or distance compared to previous activities
  • ( long ones use more memory )
• was this activty with a pause somewhere during the activity
• was your watch on auto pause
  
• was the watch connected to a phone during the activity
• what was your procedure stopping the activity
  • did you stop and immediately pressed save
  • or did you stop, paused and then pressed save

happy & safe sporting

Thank you for the reply. Will upload the file when on pc

I am a novice runner so only a 4 mile run

Was on auto pause

Saved run straight after finishing with no manual pause or resume 

l have cleared the sync history on Garmin connect but not on my actual watch

Did online chat with Garmin and they would not help me 

Thank you 

Was not connected to phone whilst running 

I am not a MAC user