Activity not syncing, corrupt FIT file?

Former Member

hi,

second time ? time to call Garmin Support

and continue with this

while waiting for the repair report back here : long list 

• the amount of FIT files in the ACTIVITY folder on your watch
  • (when folder contains many fit files time for a backup/clean operation)
• the amount of FREE memory on your watch
  • (when low FREE memory, check above and below answer)
• are you a MAC user
  • (empty BIN on device while connected)
• was this activity with a long duration or distance compared to previous activities
  • ( long ones use more memory )
• was this activty with a pause somewhere during the activity
• was your watch on auto pause
  
• was the watch connected to a phone during the activity
• what was your procedure stopping the activity
  • did you stop and immediately pressed save
  • or did you stop, paused and then pressed save

happy & safe sporting

There were maybe 10 activiites in the folder; i am a mac user; it wasn't any longer than most activities; auto-pause was on (and paused automatically during the activity), it was connected to my phone, and i stopped immediately and pressed save at the end of the activity.

Former Member

are you a MAC user

• (empty BIN on device while connected)

did you empty the bin while the watch was connected to the computer

happy & safe sporting

Former Member

repaired with Fit File Repair Tool

check this file 4227574-fr35-kaput-A6I61743-fixed.zip

happy & safe sporting

Thank you!