Good afternoon. The file is not loading fit. Is there an opportunity to help?

Litevson

hi,

while waiting for the repair report back here : long list 

• the amount of FIT files in the ACTIVITY folder on your watch
  • (when folder contains many fit files time for a backup/clean operation)
• the amount of FREE memory on your watch
  • (when low FREE memory, check above and below answer)
• are you a MAC user
  • (empty BIN on device while connected)
• was this activity with a long duration or distance compared to previous activities
  • ( long ones use more memory )
• was this activty with a pause somewhere during the activity
• was your watch on auto pause
  
• was the watch connected to a phone during the activity
• what was your procedure stopping the activity
  • did you stop and immediately pressed save
  • or did you stop, paused and then pressed save

happy & safe sporting

it was an activity with a pause during activity

Litevson

thank you for the feedback

happy & safe sporting

Litevson

hi,

please, could you resend your feedback

I think there did something go wrong, only seeing one line of text in your post.

hi,

while waiting for the repair report back here : long list 

• the amount of FIT files in the ACTIVITY folder on your watch
  • (when folder contains many fit files time for a backup/clean operation)
• the amount of FREE memory on your watch
  • (when low FREE memory, check above and below answer)
• are you a MAC user
  • (empty BIN on device while connected)
• was this activity with a long duration or distance compared to previous activities
  • ( long ones use more memory )
• was this activty with a pause somewhere during the activity
• was your watch on auto pause
  
• was the watch connected to a phone during the activity
• what was your procedure stopping the activity
  • did you stop and immediately pressed save
  • or did you stop, paused and then pressed save

happy & safe sporting