This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Activity not synching to Garmin connect

Hi,

Could someone please help me fix the .FIT file for my today's activity? I think it's corrupted. Thank you so much!

I have tried some of the thing I have read on this forum, but not winning. A69A2437.zip

  • Former Member
    0 Former Member over 4 years ago

    hi, sorry to hear about your mishap

    while waiting for the repair report back here : long list 

    • the amount of FIT files in the ACTIVITY folder on your watch
      • (when folder contains many fit files time for a backup/clean operation)
    • the amount of FREE memory on your watch
      • (when low FREE memory, check above and below answer)
    • are you a MAC user
      • (empty BIN on device while connected)
    • was this activity with a long duration or distance compared to previous activities
      • ( long ones use more memory )
    • was this activty with a pause somewhere during the activity
    • was your watch on auto pause
    • was the watch connected to a phone during the activity
    • what was your procedure stopping the activity
      • did you stop and immediately pressed save
      • or did you stop, paused and then pressed save

    happy & safe sporting

  • Hi, I have just tried doing the above-mentioned, still not winning.

  • Former Member
    0 Former Member over 4 years ago in reply to Sandile

    strange, I do not see your feedback

    happy & safe sporting

  • Strange indeed, what's the next step then?

  • Former Member
    0 Former Member over 4 years ago in reply to Sandile


    while waiting for the repair report back here : long list 

    happy & safe sporting

  • I have deleted almost all the activities, just left with the ones from this week. I am not a MAC user. The activity duration was just my average longish which is about 15km. Yes, in between the device was paused. The watch is not on auto-pause. The watch was not connected to the phone during the run. At the end of the run, I paused immediately and save the run.

    Looking forward to hear from you.

  • Former Member
    0 Former Member over 4 years ago in reply to Sandile

    hi,

    thank you for the feedback

    your fit file contained three corrupted data records

    check this file sandile-fr35-kaput-part18-A69A2437.zip

    happy & safe sporting

  • Thank you sooo much. All sorted now. Much appreciated.

  • Hi mine is I stopped and immediately pressed save. Now the file doesn't sync  even if I used cp or computer, the activity is still  seen in may garmin watch but doesn't sync on garmin connect. pls help

  • Former Member
    0 Former Member over 4 years ago in reply to 4751282

    hi, sorry to hear about your mishap

    while waiting for the repair report back here : long list 

    • the amount of FIT files in the ACTIVITY folder on your watch
      • (when folder contains many fit files time for a backup/clean operation)
    • the amount of FREE memory on your watch
      • (when low FREE memory, check above and below answer)
    • are you a MAC user
      • (empty BIN on device while connected)
    • was this activity with a long duration or distance compared to previous activities
      • ( long ones use more memory )
    • was this activty with a pause somewhere during the activity
    • was your watch on auto pause
    • was the watch connected to a phone during the activity
    • what was your procedure stopping the activity
      • did you stop and immediately pressed save
      • or did you stop, paused and then pressed save

    zip your damaged fit file and drag & drop it on your next post with the full feedback

    happy & safe sporting