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My problems with the Forerunner 235 (Sync, time zone and DnD issues)

Former Member
Former Member
Hello,

my current problems with the Forerunner 235

When i bought it in middle of March this year, everything worked fine (also the points i will mention below)
After a few updates of the app and also firmware updates it is getting worth.

My current problems:

1. Sync Issues
The phone (Lumia 950) does not sync with my forerunner 235, it is connected (both devices see each other) but they simply do not start to sync.
Even if i click in the app sync, nothing happens and from the watch, he either tells me sync in progress or you are not connected (while the app on my mobile tells me they are connected).
I am only able to sync the watch via my Surface either by cable or by app there

2. Something is not synchronized (DnD/Sleep Times)
In the beginning i loved the fact that the watch started to activate the DnD mode based on the time i set in "Sleep Time".
This is not synchronized any more, either by cable or by app (via Laptop) after the first reset of the clock.
I already reinstalled the app, did a reset of the watch several times, did a change of the "Sleep Time" to force a sync of this data.
Everything is not succesfull within the last "several" month.
The watch does not activate DnD mode on its own.

3. Time Zone issues???
When I synchronized my sleep time the last days via my laptop, there are strange values from start and end. When I try to correct them it breaks completely after save.
I enter/correct for example my sleeptime to 23:00 - 06:00 after save he changes it to 08:00 - 15:00, completely crap.


I always try to keep my watch updated to the newest firmware, also as the app.
I tried it on my mobile phone running w10m from current release path or insider fast release path.
There is totally no difference.
My timezone is GMT+1 (Germany)

The sad thing is really that the first 2 weeks everything worked fine and smooth and after that time the whole mess started.
I already talked to my seller (problems are not known) and with Garmin Support Hotline.

Does anybody has an idea what i else could do to make it somehow work?

To be honest, if i would have know about those problems before, I am not sure if i would have bought the watch.

Kind regard

Hello,

My current problems with the Forerunner 235

When i bought it in middle of March this year, everything worked fine (also the points i will mention below)
After a few updates of the app and also firmware updates it is getting worth.

My current problems:

1. Sync Issues
The phone (Lumia 950) does not sync with my forerunner 235, it is connected (both devices see each other) but they simply do not start to sync.
Even if i click in the app sync, nothing happens and from the watch, he either tells me sync in progress or you are not connected (while the app on my mobile tells me they are connected).
I am only able to sync the watch via my Surface either by cable or by app there

2. Something is not synchronized (DnD/Sleep Times)
In the beginning i loved the fact that the watch started to activate the DnD mode based on the time i set in "Sleep Time".
This is not synchronized any more, either by cable or by app (via Laptop) after the first reset of the clock.
I already reinstalled the app, did a reset of the watch several times, did a change of the "Sleep Time" to force a sync of this data.
Everything is not succesfull within the last "several" month.
The watch does not activate DnD mode on its own.

3. Time Zone issues???
When I synchronized my sleep time the last days via my laptop, there are strange values from start and end. When I try to correct them it breaks completely after save.
I enter/correct for example my sleeptime to 23:00 - 06:00 after save he changes it to 08:00 - 15:00, completely crap.


I always try to keep my watch updated to the newest firmware, also as the app.
I tried it on my mobile phone running w10m from current release path or insider fast release path.
There is totally no difference.
My timezone is GMT+1 (Germany)

The sad thing is really that the first 2 weeks everything worked fine and smooth and after that time the whole mess started.
I already talked to my seller (problems are not known) and with Garmin Support Hotline.

Does anybody has an idea what i else could do to make it somehow work?

To be honest, if i would have know about those problems before, I am not sure if i would have bought the watch.

Kind regard

It seems to me that you're having trouble with your Windows Phone.
Look for some help in the forum Garmin Connect Mobile / Windows.
It looks like there are some issues going on.


Thx for the hint, this is half the truth. I was also thinking were to post it.

Yep, the sync problem is only with my Windows Phone.

But the rest, timezone issue and not working DnD is also when i sync it via the app on my laptop or even the garmin express software.

Hello,

my current problems with the Forerunner 235

When i bought it in middle of March this year, everything worked fine (also the points i will mention below)
After a few updates of the app and also firmware updates it is getting worth.

My current problems:

1. Sync Issues
The phone (Lumia 950) does not sync with my forerunner 235, it is connected (both devices see each other) but they simply do not start to sync.
Even if i click in the app sync, nothing happens and from the watch, he either tells me sync in progress or you are not connected (while the app on my mobile tells me they are connected).
I am only able to sync the watch via my Surface either by cable or by app there

2. Something is not synchronized (DnD/Sleep Times)
In the beginning i loved the fact that the watch started to activate the DnD mode based on the time i set in "Sleep Time".
This is not synchronized any more, either by cable or by app (via Laptop) after the first reset of the clock.
I already reinstalled the app, did a reset of the watch several times, did a change of the "Sleep Time" to force a sync of this data.
Everything is not succesfull within the last "several" month.
The watch does not activate DnD mode on its own.

3. Time Zone issues???
When I synchronized my sleep time the last days via my laptop, there are strange values from start and end. When I try to correct them it breaks completely after save.
I enter/correct for example my sleeptime to 23:00 - 06:00 after save he changes it to 08:00 - 15:00, completely crap.


I always try to keep my watch updated to the newest firmware, also as the app.
I tried it on my mobile phone running w10m from current release path or insider fast release path.
There is totally no difference.
My timezone is GMT+1 (Germany)

The sad thing is really that the first 2 weeks everything worked fine and smooth and after that time the whole mess started.
I already talked to my seller (problems are not known) and with Garmin Support Hotline.

Does anybody has an idea what i else could do to make it somehow work?

To be honest, if i would have know about those problems before, I am not sure if i would have bought the watch.

Kind regard

Hello,

my current problems with the Forerunner 235

When i bought it in middle of March this year, everything worked fine (also the points i will mention below)
After a few updates of the app and also firmware updates it is getting worth.

My current problems:

1. Sync Issues
The phone (Lumia 950) does not sync with my forerunner 235, it is connected (both devices see each other) but they simply do not start to sync.
Even if i click in the app sync, nothing happens and from the watch, he either tells me sync in progress or you are not connected (while the app on my mobile tells me they are connected).
I am only able to sync the watch via my Surface either by cable or by app there

2. Something is not synchronized (DnD/Sleep Times)
In the beginning i loved the fact that the watch started to activate the DnD mode based on the time i set in "Sleep Time".
This is not synchronized any more, either by cable or by app (via Laptop) after the first reset of the clock.
I already reinstalled the app, did a reset of the watch several times, did a change of the "Sleep Time" to force a sync of this data.
Everything is not succesfull within the last "several" month.
The watch does not activate DnD mode on its own.

3. Time Zone issues???
When I synchronized my sleep time the last days via my laptop, there are strange values from start and end. When I try to correct them it breaks completely after save.
I enter/correct for example my sleeptime to 23:00 - 06:00 after save he changes it to 08:00 - 15:00, completely crap.


I always try to keep my watch updated to the newest firmware, also as the app.
I tried it on my mobile phone running w10m from current release path or insider fast release path.
There is totally no difference.
My timezone is GMT+1 (Germany)

The sad thing is really that the first 2 weeks everything worked fine and smooth and after that time the whole mess started.
I already talked to my seller (problems are not known) and with Garmin Support Hotline.

Does anybody has an idea what i else could do to make it somehow work?

To be honest, if i would have know about those problems before, I am not sure if i would have bought the watch.

Kind regard