Tacx Vortex imposible to overcome 100W in slopes. Please help!

Former Member over 3 years ago

I’d appreciate your help!
My Tacx Vortex Smart in a slope exercise or during a slope in a video training doesn’t overcome 100W. I’ve already calibrated it and everything is ok but it doesn’t matter how much force I apply to the pedals (I applied so much force that left the tire worn) it’s impossible for me to overcome that wattage. At the beginning I thought it was a problem with ZwIft, but then I tried with the Tacx app and the trainer did the same thing.

0 Alex Masalovich over 3 years ago in reply to josemv8

josemv8 said:
extracted Tacxbrake_043_beta.bin, clicking on it fires Tacx utility but nothing happens after

You don't need to extract anything from the firmware file (restore.tacxfirmware) if you are using the Tacx utility application. Extracting the bin file would be required if you used the update utility from TTS4.

0 josemv8 over 3 years ago in reply to Alex Masalovich

Firmware file (restore.tacxfirmware) is donwloaded as zip file, do I erase zip format and just leave it as "restore.tacxfirmware" instead of "restore.tacxfirmware.zip" ?

I tried the steps you pointed us in https://tacxfaqx.com/knowledge-base/neo-2-firmware-0-0-18-rollback/ and the outcome is the same, a zip file is downloaded

0 Alex Masalovich over 3 years ago in reply to josemv8

josemv8 said:
Firmware file (restore.tacxfirmware) is donwloaded as zip file, do I erase zip format and just leave it as "restore.tacxfirmware" instead of "restore.tacxfirmware.zip" ?

Yes, the file name should not contain the Zip extension.
Now I double-checked it, and it turns out that the file name will depend on which browser or other program downloads the file. Internet Explorer changes the file name. Bad circumstance.