zwift virtual gear changes - please update the firmware

Exactly.. I don’t want to sell mine as I love my Neo 2T but I would like to be able to virtual shift.

Agree. I don’t think the Neo line loses money for Garmin, but I highly doubt it makes them much money, thus they don’t put any resources on it. I think it’d be better if Garmin sold off their cycling trainer business to a company who’ll actually invest in it & care about the business. The Neo technology is solid, it’s a shame it’s being wasted. For the Neo 2T, it’s a legacy unsupported product at this point where there’s zero anccounting / money incentive to update it to virtual shifting. 

I have to agree with you. If Tacx still ran the show I would say virtual shifting would have been implemented in a matter of weeks.

Had anyone managed to get virtual shifting working via using the QZ app as a bridge? I read on a Reddit forum this might be a worthwhile l workaround for the Neo, but I can't seem to get it to work myself. 

Agree. Garmin seem distracted on boats etc., and not focused enough on cycling/fitness. Wahoo is 100% focused. I'm very disappointed because I bet on Garmin a few years back and I now own a ton of Garmin products, including the Neo 2T. However, if Garmin doesn't provide a Firmware update to enable virtual shifting with Zwift Ride, I'm going to start migrating to Wahoo. In 2020 most of the pro peloton used Garmin. Now most teams use Wahoo. Virtual shifting is a big part of the future of trainer technology and to not provide support with such a premium device, is very poor indeed.

100% 7678660. Like you I have had lots of Garmin products over the years. Currently have the Neo 2T, Fenix 7X pro and Edge 540. I love them all but feel very let down by the support for the Neo.

As you said, when watching cycling on Eurosport you would see teams warming up/cooling down on Tacx Neo’s. Now they are all on Wahoo trainers.

Virtual shifting seems like a no brainer to keep their products relevant. 

It's clear that Garmin do not read this thread. GP Llama suggests contacting them through this suggestion form https://www.garmin.com/en-GB/forms/ideas/

If we all make a suggestion this way maybe it will get more traction.

Thanks

I have already reached out to Garmin support and I was informed to “submit an idea”. I then did this but then added details to forum to get more traction.

Dear Garmin,

the Zwift virtual gear is absolutely uninteresting for me.

Better idea, pllease update the Tacx Neo 2T firmware to submit cycling dynamics.

I put a post on the Garmin FB page too which you might like to add to.

https://www.facebook.com/share/p/RNWPWJQLrr59cM9W/