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weather stopped updating on vivosmart4

rinserepeat
over 3 years ago

I suspect it's the garmin connect app itself because at the same time my Fenix5 also stopped getting weather updates.

I tried changing from "phone location" to "fixed location" (and back) but it doesn't fix anything.

Not really anything you can adjust on the vivosmart4, how do I fix this? Is there a FAQ somewhere?

Note that everything else works including messages from the phone, data updates, etc. via bluetooth, it's not a bluetooth problem.

Garmin seems to have an endless problem with their weather service on their devices.

  • 0 over 3 years ago

    Hello .  Sorry to hear about the weather issue that you're experiencing.  Please see the FAQ below to update your Garmin Connect mobile app. 

    Installing the Latest Version of the Garmin Connect App

    Once you do that, if your watch is still not showing weather data while connected to the mobile app, please let me know what version of the app is running.  To find this, in the app, go to:

    Menu(Android)/More (iOS) > Settings> Version

  • 0 over 3 years ago in reply to Garmin-Kevin

    it's an android tablet with autoupdate always the newest garmin version, this seems to be a well known, often mentioned problem through old posts on the forums with no way to fix

    device sync audit shows 4.48 and no problems though weather is never mentioned

    people report it takes months to finally magically fix weather

    how there can be app messages and other bluetooth updates but not weather is really stupid, garmin needs to simplify and fix this across all their devices

  • 0 over 3 years ago in reply to rinserepeat

    May I email you for some additional information so that I may investigate this further for you?

  • 0 over 3 years ago in reply to Garmin-Kevin

    I finally figured this out after a month of frustration it no longer worked no matter what I tried so wanted to share the answer to spare the next person. Might be in a FAQ somewhere but I missed it if so.

    At some point I had grown annoyed at how the garmin mobile app was sending me all the notifications from my tablet to my fenix, amazon deliveries, etc. even if they were days old

    So rather than disable them on the watch I went into the app and tried to turn that feature off.

    But apparently Garmin considers weather updates on all devices (vivosmart and fenix) as either App Notifications or Push Notifications, not sure which one but one of them broke it.

    On the android app, under settings is  "App Notifications" and "Push Notifications"

    You have to allow them for "all applications" and then disable the individual settings underneath (if you want that) or weather won't work.

    So tl;dr - if you disable app "notification access" or "allow push notifications" weather will NOT work.

    Now weather works and I can even set a permanent city location rather than using phone location and it works.