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Auto tracking keeps starting for no reason

Former Member over 4 years ago

Auto tracking keeps starting, even when I'm not wearing the device. Any suggestions on how to fix? I've turned auto tracking off in the app, but it keeps starting.

Top Replies

Former Member over 4 years ago in reply to Former Member +1

Good to know. Hopefully it stops. It's copying completed activities into google fit and my Strava app and I'm ready to throw it out the window!
Former Member over 4 years ago +1

Mine just started doing this today. I'm sitting at my desk and it has tried to auto track with no steps showing. It has happened 5 times in the last 30 minutes. I had an updated a few days ago but…
Sprocket over 4 years ago in reply to Garmin-AmberD +1

That did stop it from going off randomly. But of course now it doesn't auto start an activity when I actualy go for a walk.

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0 3111437 over 3 years ago in reply to 4411990

The solution shouldn't ever be "turn off a feature that should work" though. Noted, but it's poor that we have to do that.

0 3602765 over 3 years ago in reply to 3111437

I just got mine the other day wore it overnight and this morning it started doing the same thing and I can't turn it off. If there isn't a solution then it will be returned and I'll get something other than a Garmin.

0 5150261 over 3 years ago in reply to 3602765

Put it on charge for 10 minutes it stops random auto tracking

Had to do this a few times but not had this problem since.

0 al.burke over 2 years ago in reply to Garmin-AmberD

iOS 16.2. Auto activity start is active. Move IQ is enabled. I have attempted to fix the problem by turning these off but my vivosmart will not sync ! The connect app says my watch is busy!

0 al.burke over 2 years ago in reply to 5150261

Thank you. That seems to have worked. It had stopped syncing and the app was giving the message that it is busy. But as soon as I put it on charge it was able to sync. I hope the problem of auto activity stays fixed!

0 7346517 over 1 year ago

I just removed my device from the app then reset the device and reconnected it to the app and everything went back to normal