Custom step length doesn’t work

Title says it all. I don’t want to use garmin connect/ phone gps while i walk or run. I enter custom  step length, but vs4 does not take my value into account.

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  • I have requested Garmin to raise a ticket to correct this.

    On my vivosmart 4 the custom stride length is used to measure the daily distance but the individual workouts default to standard stride length based on your height.

    Looks like they missed a line of code out when you decide not to use GPS, should check if you have set custom stride on but doesn't.

    Suggest if enough people also ask for a ticket (via chat) then Garmin may do something in next software release.

Reply
  • I have requested Garmin to raise a ticket to correct this.

    On my vivosmart 4 the custom stride length is used to measure the daily distance but the individual workouts default to standard stride length based on your height.

    Looks like they missed a line of code out when you decide not to use GPS, should check if you have set custom stride on but doesn't.

    Suggest if enough people also ask for a ticket (via chat) then Garmin may do something in next software release.

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