Both my wife and I suddenly noticed a ‘blister’ on our vivosmart 4 watches. It is located just above the display opposite to the charging contacts.
Are more users experiencing this? The watch seems to work ok still.
are
Both my wife and I suddenly noticed a ‘blister’ on our vivosmart 4 watches. It is located just above the display opposite to the charging contacts.
Are more users experiencing this? The watch seems to work ok still.
are
It is soft. Like an air bubble.
If I look at the teardown on ifixit this is just over the battery.
I have contacted the customer support if the shop I got it from.
Yesterday I saw one of my colleagues also had a vivosmart 4 watch. His was a bit younger (6 instead of my 11 months), but you could already see a small air bubble forming above the display if the light was right.
that is 3 out of 3 vivosmart 4 watches that I have seen that have a problem with gas formation within the device. If I was the product manager at Garmin for this device I would not get a good night sleep.
I brought mine back to the shop (Beversport, The Netherlands) and they will exchange it for a new one. Sadly that will take them 4-6 weeks! I could not send it to Garmin in the Netherlands directly.
I got mine replaced, but it took them 8 weeks!
the shop was so nice to give me a new invoice so 8 have another 2 years EU warranty. Nice insurance if this will happen again.
Oh wow I have this happening too, same spot. But mine is much more subtle at the moment. I just posted about it myself with photos. I can't really tell if it's soft or hard though. Is this dangerous? I'm concerned it'll just happen again if I get it replaced.
On my wife’s vivosmart it is slowly increasing in size, but 4 months later still not as big as on the photo I posted of my watch in this thread.
I do not feel it getting hot or anything, so I do not expect it to cause a fire. It will probably pop at some stage.
As long as Garmin is replacing them I will keep sending them back.