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Triangle on my Garmin Vivo move luxe watch

Former Member over 3 years ago

I have a Vivo move luxe watch for 2 years and this white triangle has come on the face of my watch and it will not charge. I have tried everything mentioned even got a new charger but it’s still not working.

Top Replies

seilogramp over 2 years ago in reply to 5915212 +1 verified

5915212 said:
how do we fix this?

Suggest contacting Garmin directly using their Support Center. Phone call or chat works best for the most immediate response.

All Replies

0 Garmin-Isabella over 3 years ago

I have a Vivo move luxe watch for 2 years and this white triangle has come on the face of my watch and it will not charge. I have tried everything mentioned even got a new charger but it’s still not working.

Hello! Do I have permission to email you?

Which country are you located in?

0 Former Member over 3 years ago in reply to Garmin-Isabella

Yes sure. I’m in Australia

0 3159133 over 3 years ago in reply to Garmin-Isabella

Hello! I have the exact same issue. May I please ask which action is suggested? Thank you.

0 Garmin-Isabella over 3 years ago in reply to 3159133

Hi! Do I have permission to email you?

Which country are you located in?

0 8843419 over 2 years ago in reply to Garmin-Isabella

I also have a white triangle. Any suggestions would be welcomed:)

0 8823557 over 2 years ago

Hello. I have the exact same issue (Vivomove Style watch). Please comment how to solve this? Thank you. Lydia

0 Batman over 2 years ago in reply to 8823557

Has not happened with my Style, but it happened once with the Vivomore HR I had before. I just let the battery discharge completely, to the point when not just the display turned off but even the hands did not move anymore, then I recharged it and it kept working for years afterwards as it never had happened.

I speculate that the microprocessor in the watch got stuck in a weird state or loop and it had to be hard reset, removing power completely. With the Vivomove series not having any physical buttons, a hard reset is impossible otherwise, I am afraid.

0 5484488 over 2 years ago

Hi Isabella I have the same problem.

0 Former Member over 2 years ago in reply to Garmin-Isabella

Hi. I still have the same issue and not got an answer to the white triangle. What’s do we do to fix it. The watch cost me $900 and only had it for a couple of years

0 2747702 over 2 years ago in reply to Garmin-Isabella

I have the same issu with my Vivomove luxe