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HR vivomove watch doesn't show display

My vivomove hr watch doen't show any notification from my mobile phone BUT i got Vibrations from watch but i have a black display. Hotline isn't reachable the last days.

Garmin-Inder Garmin-Sara

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Garmin-Inder 11 months ago +1 suggested
Sorry to hear about this! I'd love to reach out to troubleshoot this with you. Please provide the following:
- Do we have permission to email you
- Which country do you reside in
- Does the screen display…

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0 Garmin-Inder 11 months ago

Sorry to hear about this! I'd love to reach out to troubleshoot this with you. Please provide the following:

Do we have permission to email you
Which country do you reside in
Does the screen display everything else but the notifications

0 4028954 11 months ago in reply to Garmin-Inder

Yes please my Email is [moderator removed email to protect your privacy. Garmin will use email on file]

Germany

No the display doesn't show anythink