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My vivoactive HR does not chgarge

While tracking my activity, My Vivoactive HR watch showed "Low Battery" message & eventually shut down. In the past, I could simply connect the watch to the charger, charge the watch, reboot & be in business and recover the logged activity via Garmin Connect. However today, consistently, it's showing this battery charge sign & , if connected via Laptop's (Windows 10) USB port, make connect-disconnect sound. Can't get it to reboot at all. This sign doesn't show up in the user manual. Any ideas how to get out of this & properly charge & reboot the watch? Thanks.

0 Prasanna over 1 year ago

I am also facing similar issue, can someone from Garming support please respond. I have seen in some forums that you need to frequently connect and disconnect power and with chance it boots up but is not an official solution. Even that solution does not seem to work - reference Brand new Vivoactive HR won't charge; buttons unresponsive. : vivoactive (reddit.com)