New here! I got a VivoFit 4 on January 27th. Wore it for about three days when I noticed it was glitching. It was missing steps. More accurately I would, for example, have 4000 steps logged and then be walking and see that my VivoFit would suddenly have backed up and say I only had 3800 steps. This happened a few times. Then I started noticing the blue triangle widget would flash on the screen and then leave. I would also lose information when I synced with my tablet. Not all the time, but enough of the time that it was a pain. On day 6 I had enough and called Garmin. They suggested I return the item to them. I did.
I bought another VivoFit 4 and have only had it one day and it's losing steps already. I had synced an hour ago and had 9427 steps. I just went for a walk around the office and look at the tracker and it shows 9134 steps. I'm pretty sure I didn't walk backwards! ;)
I'm having a HARD time believing that a reputable company like Garmin could possibly have produced not ONE, but TWO pieces of crap called the VivoFit 4 so I am wondering if I am missing something. Am I doing something to make this happen? Perhaps someone could chime in with some advice, etc.
All I want is for the tracker to accurately count my steps and not be losing steps on a regular basis.
Thanks in advance!