Hello :) I went for a swim yesterday with my vivoactive 4s (it was fully charged before) and seemingly worked whilst in the pool. When I got out it froze so went to switch it off and on again and now all I'm getting is the blue triangle. I've tried the soft reset and plugging it into my laptop (it isn't finding it) and a different cable. When I switch it off and plug it in the triangle comes back but I can't get any further than that - any help would be appreciated!
I've had this happen a couple of times. Hold down that top button for 10-20 seconds until it shuts down, then restart it. Unfortunately since it's just a triangle with no backlight, it won't even run the…
This "hang up at the blue triangle" happens to me often when I turn the watch off and then plug it in. I have found the same technique suggested by Bryan W does the trick.
When you power it down, if you wait for the backlight to go out (which takes a couple of seconds) before plugging it in, I think this can prevent the stuck triangle issue. It looks like when you power…
Yep, this method still works. I was about to contact customer service - when I found this. Hold down top button until triangle disappears and then restart. Works a treat. Didn't even lose any data/music (phew!). Thank you.
he, i thought the triangle was green, but it looks blue on photo...
