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There was an error syncing with Garmin connect

When I try to do an update my Vivoactive 3 on Garmin Connect on my PC, I get this error message, "There was an error syncing with Garmin Connect. The sync bar only goes hafl way and stop, then the error message appears. But it does say on "Your Queue" "sync just now" with date and time. I know it didn't sync because it still saying, "You have items ready to install". It's not my PC or the app because I have an Vivoactive HR and it's able to update.