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Error configurating garmin pay - Vivoactive3

Former Member over 6 years ago

I got gifted a Vivoactive3 this summer, today i have tried to configurate garmin pay but it gives me an error.

When i go in the app and i click in "add new card", i click in my credit card type( VISA in my case) and after this a new window opens that shows the following text:

Preparing your Vivoactive 3.

Garmin pay configuration tooks few minutes, thanks for waiting.

After around 5 10 mins it shows that has been an error and asks me if i wanna retry it, but does not works.

Any idea?

Notes:

- watch is at latest version 6.9

- same with the app

- watch is correctly linked and connected to the phone when i start the config.

0 pshare over 6 years ago

Assuming you've checked that your Visa card is actually supported by Garmin Pay,

If you use Android on your phone, the update to Android app version 4.23 resulted in a lot of Garmin Pay issues. 4.23.1 is supposed to be better. It should work well with 4.22. A lot of people solved their issues by uninstalling the app and reinstalling it.