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Pool Swimming issues

Former Member
Former Member
Hi.
I bought Vivoactive3 about 1 month ago and used it a few times for Pool Swimming.
Over the last 2 weeks, on 3 out of 3 times it behaved very "buggy" (version is 2.90)
After few laps it stops counting laps (but keeps on recording time), and on Garmin Connect it shows the time as rest inside the internal, therefore it miscalculates the distance and pace.
On other cases it is not counting a lap, and on the other lap it "jumps" by 2 laps, so the total length is ok but the timing is wrong.
I tried to fix it with swimmingwatchtools, but I can't tranform the "rest time" to laps, so I need to make laps of 20 seconds to get the total distance correctly...
On the first times I used it, it worked perfectly (missed 1 lap in 40 laps, which is very reasonable for my point of view).
Is it a known issue of this version? or is it a defective unit?

Thank you