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Newest update 4.1.8 Touch screen no longer working

Former Member over 5 years ago

Anyone else noticed you can no long swipe or use the touch screen feature with the new update?? Any help resolving the issue??

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Former Member over 5 years ago in reply to Former Member +1

I actually connected device to computer and held down the bottom button until device shut off. Leave off for about 30 seconds are turn it back on, this seemed to work for me

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0 seilogramp over 5 years ago

Not seeing this. Can you elaborate? I'm able to swipe.

0 seilogramp over 5 years ago

Looking at your posting history, you must be referring to your Garmin venu. Therefore, I'm moving this post to the venu forum as it has nothing to do with the GC Mobile app.

0 jim_m_58 over 5 years ago

Version 4.1.8 or what? Do you mean version 3.1.8 of Connect IQ and is it only in somethings?

0 Former Member over 5 years ago

Got the update just now and same issue. Touch screen functionality stopped immediately after update. Watch is entirely useless now. Any ideas?

0 Former Member over 5 years ago in reply to Former Member

I actually connected device to computer and held down the bottom button until device shut off. Leave off for about 30 seconds are turn it back on, this seemed to work for me