Venu 3s goes automatically into sleep mode during the day while I'm being active. Sl

I've been having trouble with my Venu 3s sleep tracking for a few weeks now.

I have a sleep schedule set. Last week my 3s wrongly recorded me sleeping for over 22h, well beyond my 7h sleep schedule,  i even had 16k steps during that time. 

Today I looked at my watch, an hour ago (1pm) and it shows the dnd and sleep mode is on, while my sleep schedule definitely hasn't been set for this time. I toggled it off. Looked at my sleep data from last night, which at first recorded almost 8h of sleep, but now shows no sleep data anymore..... 

Even more annoying, in the last hour, I keep having to toggle sleep mode off as it automatically springs into sleep mode again. Already did a restart of the watch. 

In the last few weeks I've also had the trouble that a 1.5h nap deleted a 6.5h sleep from the night before.

Why can't Garmin get sleep tracking right? I don't even care about the sleep stages, because no watch can get this truly right. But a €500 watch shouldn't see me as asleep for almost a full day while at the same time logging 16k steps. What does it think, that I'm sleep walking?....

And why does it keep going into sleep mode while I'm being active?

It's ridiculous and I'm this close to returning the watch and going back to my Venu 2s. 

  • I have switched to the beta software and have not noticed it since.... Maybe worth checking the changelog to see if the did a fix or I just been lucky...

  • I go into settings, user profile and sleep schedule on my watch just before I fall asleep and enter sleep time and projected wake up time if I don’t have a morning alarm set. I always check my sleep times in the sleep score next morning to be sure they are accurate and they are. I have no issues if I do this before bed. 

  • I had a similar problem.

    Sleep mode kept starting around noon and wouldn't go away until I had slept that night.

    It's only been a few days, but it hasn't happened since I went into settings and changed the time format to 24h rather than 12am/pm and it hasn't happened since.

    I think the software might be confused with the am/pm format and starting the sleep mode at you set time but am rather than pm.

    Would be interesting to see if this fixes it for you too

  • Any update about this issue? Same bug on venu3

  • I recently purchased this watch and unfortunately it is still an issue. My sleep schedule is set from 9:30pm to 5am and it continues to switch to sleep mode during the daytime when I am active and walking around at work. Garmin, are you able to add a setting for disabling the automatic sleep mode function? 

  • Unfortunately this is still an issue. I've only had this watch for a few days and it is incredibly annoying to miss notifications or calls and realize it is because sleep mode has automatically come on during the day well outside of my sleep schedule that is programmed on the connect app. Garmin, can you please create an option to disable automatic sleep mode? I've looked all over and have found no solutions to this. I am also considering returning for this sole reason.