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Unable to connect headset

KennT over 4 years ago

Anyone having issues connecting a bluetooth headset to the Venu2?

I have tried 3 different sets - no luck.

I have tried again after restarting the watch - no luck.

Have tried unpairing the headsets from the phone before pairing to the watch - no luck.

1 shows up, but after selecting it the pairing fails.

Any suggestions?

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kali over 3 years ago in reply to kali +1

For future reference people having the same problem.
"Apparently" Venu2 won't pair with your headphones unless it is the first device to pair with it. I've noticed this luckily because Soundsport has feedback…

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0 ACCATX over 2 years ago

I had a similar problem with an Epix 2 and Bose Quietcomfort 2 earbuds. Endless problems getting the Bose paired to my watch. I managed in the end, so I know it's possible but I tried a billion things, and not sure which was the one that did it. Ultimately I think what helped was to disable Bluetooth on my phone (iPhone 13), resetting the earbuds by pressing the button on the case for 15 secs with the case open (until it flashed white after flashing blue), then pairing the earbuds to the watch again (having removed them first, as they would pair but refuse to connect). Importantly, (I think!) I left the earbuds in the (open) case even after the watched paired successfully, until the watch said it had connected to the earbuds. Only then did I take the earbuds out of the case and they then worked. I did not have to re-pair them to my phone. Let me know if this works for you. There's clearly something that doesn't allow Bose and Garmin to play nice together... It would be great if they could figure it out between them. I know Bose use both a standard Bluetooth connection and an LE one (low energy) so maybe that's what is confusing the watch?