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Index scale ERR2

Hi,

My Garmin Index Smart Scale out of the blue and without using it just have on the screen with big letters ERR2.

I did replace the batteries a view monthes ago and was working fine.

The solution mentioned by an other user did not work ("changing batteries, resetting and removing from and re-pairing to Garmin Connect").

Still the same ERR2.

What can I do Garmin Helpcenter! What can I do except bying a new expensive scale?!