Hi,
My Garmin scale has been working seamlessly with my Garmin account where I am the owner. To add my wife she opened a Garmin connect account and I invited here, she accepted (and pressed the get started option). The scale recognize her, her 4-letter name appears on the scale screen, but do not sync her data. The wifi logo and the connection bar behaves the same as in my case, but anyway her data does not appear in her account. Can it be possible that her account does not have privileges to get the information from the scale? maybe because she does not own any Garmin device (unlike me)? that would be really sucky.
I already reset it, configured the wifi again, the battery of the scale is not low, and the problem remains: my (owner) data syncronizes fine but my wife's account appears in the scale but her data does not synchronize with her Garmin connect account.
What else can I do to solve this issue?
Thanks,
Germán