Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Body Fat% is way off

tmhalling
over 4 years ago

Body Fat% is double what other scales and meters (Omron) even after changing activity level to 10.

  • 0 over 4 years ago in reply to f|33tStA
    f|33tStA said:
    Hope it's allowed to post here Garmin Index S1 too?

    I Consent to be added to an internal case
    I Consent Garmin to access my Garmin Connect account
    Index S1 display 7% fat always, i haven't a reference but 7% is still wrong
    Activity class set (i tried all activity classes)

    please can you add me too?

  • 0 over 4 years ago in reply to Garmin-Blake

    Same issue with my scale. Have it for 2 days. Disappointed

    Tanita about 20% Garmin about 30%. Also manualy caliper close to 20%, little less.

    Sent mail to garmin support.

    Activity level 7.

    Also I'm not sure that muscle mass and water are OK.

    You can use all my data if you want.

    I'm sure that result is wrong for min 10%.

    Should I send scale back?

    Please support case :)

    BR
    Ales

  • 0 over 4 years ago in reply to Garmin-AmberD

    Hello Amber, Hope you are well. We have not heard any updates from you. We are wondering whether to return the scale as our period of return is running out soon. Please advise.

    Look forward to hearing what Garmin suggests. Return or will something change/be fixed soon?

    Regards

  • 0 over 4 years ago

    I Consent to be added to an internal case
    I Consent Garmin to access my Garmin Connect account
    Index S1 display exactly 7-7.5% as seen from a years worth of measurements  

    I had a DEXA Scan done and the Garmin says 7%, the DEXA scan says 20.5%. 
    Activity class set to 1, 5, 7, 10 in garmin connect makes no difference. 

  • 0 over 4 years ago in reply to Garmin-AmberD

    Still wondering what is happening with regards to these issues? Do you suggest we all return the scales? Did we buy dud scales or is there something wrong with the algorithms? 

    Please could you respond so that we know.

    Thanks

  • 0 over 4 years ago in reply to 7381079
    7381079 said:
    Do you suggest we all return the scales

    In my opinion, the scales are all to be returned, next week I'm going to send mine and I want my money, even because this problem has come from version 1, so it has been going on for a few years, and apparently never have been resolved, again Garmin at its best

  • 0 over 4 years ago in reply to Samora

    I just wish Garmin would respond to us so that we know if they are, or are not, working to solve it.  Starting to feel like this is just a place to vent and not a forum to get an actual solution.

  • 0 over 4 years ago in reply to Garmin-AmberD

    Any update?  As you can see, several of us are on the verge if simply returning our scales.  Is there a turnaround time?  Is this a known issue, or brand new?  Information will be appreciated.

  • 0 over 4 years ago in reply to henkvh

    I returned mine.  I've been using a $19 scale from Amazon and it's surprisingly tolerable.  

  • +1 over 4 years ago in reply to Garmin-Blake

    I consent for internal sharing

    I consent to access my Garmin Connect account 

    I’m comparing to Garmin Index scale (the previous version). Old scale 12% versus S2 scale 25% (same activity level 8)

    I also have had professional measurements which came in at 13%