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Gradient 0%

7188557
over 1 year ago

Hi all,

my Edge Explore 2 sometimes permanently shows a gradient of 0%. Initially, it also often had trouble with tracking the elevation gain, but that seems to be working now. ClimbPro is triggered correctly and will show a changing remaining average gradient, but the current gradient (indicated in the box above the profile line) reads 0% all the time.

Does anybody have an idea how to fix this? Already did a factory reset of the device. It seems to be mostly working at least if I simply track/record without loading a pre-planned course/route. Obivously though, it should ideally also work with navigation/planned routes - especially since that's the only way to have ClimbPro.

Thanks and greetings from Germany

  • 0 10 months ago in reply to DaveABOS

    Yes. And even if you intrrupt a ride. It will be continued after switch on. 

    Just press Start button, wait a few seconds and press long on on/off button. Quit for switch off. After turning on, press start button and continue.

  • 0 10 months ago

    Small tip. When you are already riding and Explore 2 showing 0% grade, just turn gps off and on again 

  • 0 10 months ago

    FTR, mine's started to work again. Something to do with doing a hard switch-off after every ride and only switching it on again when I'm outside. That said, the 'grade' function is a bit hit and miss sometimes, like showing as -2% when I'm definitely climbing. That's kind of rare, though, thankfully. 

  • 0 10 months ago in reply to 2313598

    Very helpful I did this yesterday and everything came back just fine. 

  • 0 9 months ago

    I have a new explore and the grade only show 0%. Anyone know how to fix this? My wife's identical unit works fine

  • 0 9 months ago

    Quick update: it seems to almost always work now. Maybe because of the few firmware updates which were rolled out.

    I try to turn on the Garmin only when I'm outside, where there is GPS available. I have a feeling that turning it inside can lead to it not working, even though it will eventually say outside that it is calibrated.

  • 0 9 months ago in reply to 7188557

    if you use the indoors profile, that has the GPS off, and it makes sense it will have a flat elevation profile.

  • 0 9 months ago in reply to flocsy🤠

    That is understood.  I am talking about turning on the device indoors, but with the road bike profile 

  • 0 9 months ago in reply to 7188557

    Indoors track that has elevation changes? Hmmm. No idea. There is a barometer, so it could work. Maybe try to turn it on outside to give it a chance to calibrate the barometer with the gps and then go inside? 

    I don't think that calibration is needed, since you are interested in relative height changes only, but maybe the Garmin software thinks otherwise and disables the barometer when it's not calibrated

  • 0 9 months ago in reply to flocsy🤠

    Sorry, to clear it up: I'm only tracking bike rides outside. But I noticed that if already I turn on the device in the underground parking lot for example where there is no GPS (I have to get my bike from the basement) and then go outside, it will eventually say "height calibrated". But still, the gradient will sometimes not show while riding. If I leave the device turned off until I'm outside, then it seems to work, most of the time anyways.