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The Screen turns off for a second while riding

Hello,

As the title says, I’ve been experiencing an issue with the screen. While riding, the screen sometimes (apparently at random) goes off for a second and then turns back on.

I’ve already reset the device, but the issue still occurs. The device is connected to a cadence sensor and a dual heart rate monitor strap.

Has anyone else experienced this issue?

Thanks in advance.

  • Today, while cycling, I noticed it again: the screen went blank for a second and then came back on. Firmware version 28.20.

  • I have had my 1050 for a few weeks now, and have noticed the screen going blank for a couple of seconds at random times during a ride as well.  I think it has happened perhaps 4-5 times over the couple weeks.   It has been through the last couple of firmware updates without improvement (happened yesterday, I think). Current firmware is 28.20.  I spoke to Garmin support via phone and they were not really aware of the problem. 

  • My replacement 1050 updated to v28.20 recently. I have observed the screen problem once since then, so that's now twice since I got the new 1050 replaced under warranty. Now my original warranty is expired, so I hope this ends up a firmware problem that can be corrected.

  • I would hope that even if it turned out to be a hardware issue....it should still be covered under warranty, since you reported it prior to your warranty expiring.  

  • Based on prior experience with Garmin (have been using various Edge computers since the 800 days) I expect they would step up to the plate and do the right thing.

  • Same here, frimware version 28.20.  Very inconsistant, happens someting 2 or 3 times per rode, sometimes not at all.

  • During today's 100 km ride, I observed this phenomenon three times. And then once more when I was browsing the menu. I wonder if it's a mechanical fault or a firmware issue?

  • Let's hope it's firmware fixable (or at least if it is hardware, that Garmin steps up and stands behind their product allowing an upgrade/exchange.  I probably should not say anything...but I have not seen it in a couple days. 

  • I'm joining the group of black screens, do you know today if it can be solved by changing the terminal?

  • I've noticed it for the first time last week also once during a ride. 
    I'm having 28.34 on my Edge 1050.