Version 28.33 Still crashing and rebooting

Sargineous
22 days ago

Downloaded version 28.33 firmware. Went on a 100km ride today, and the device crashed and rebooted yet again. I was hoping this firmware would fix these crashes. It appears not in my case. 

It was 30+ km in to the ride, and I had stopped. Paused the ride, and restarted. Soon after crashed and burned. It does not look like I lost any data, but this is extremely frustrating.

Anybody else had this on 28.33 ?

  • 0 3 days ago

    28.34. I think it froze when I touched the screen, on a night ride. The screen was frozen about 6 minutes into the ride. After I had a safe place to pull over and deal with it, the screen and all hardware buttons were unresponsive. I held the power-button for 30+ seconds, and nothing happened. Then I held it again for about 10 seconds and got it to reboot.

    After the reboot, it came back to the screen as if I'd paused the ride. Aside from missing data that wasn't recorded while the whole thing was frozen, I just re-started the ride and didn't lose any other data.

    This is the first time it froze like that, but since 28.33 it's been crashing/rebooting on more than 10% of rides.

  • 0 10 hours ago

    An update. Not been out for a while and a Beta update became available 29.16. I loaded it and rode today. I had one problem where the unit was stuck for about a minute or so, and then it freed itself and updated the position on the road. I will be riding more before I consider this a fix.

  • 0 10 hours ago

    Today on 28.34 my ride didn't upload automatically, I tried to force sync but still couldn't. I had to reboot and manually sync to my phone for the ride to upload.