As you see i have a similar problem on 1030 with other users, i use the specific bike computer on road bike with the original Garmin base mount, before 3-4 days as i was on a pave road, definitely of vibrations the tab broke. i sent an e-mail to the official service of Garmin here in country that i live and they said to me that i can buy another with some discount and they can not change the device from warranty, because it is a brake. i sent several photos that is absolutely obvious that there is nowhere on the device even a small hit, please tell me what can i do? After a lot of talking and explanations they accept to take the device from there, for seeing it. they told me that they will sent the device (i don't know where) and we must wait Garmin to answer. as anyone can see on photos, there is not even a small scratch on it, i am very disappointed until now, because i have a lot of Garmin's products, as vector-3 and watches and i never expect from Garmin this attitude. i will go tomorrow from there and i will inform you what happen.