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Shutdowns during rides after upgrade to version 9

After upgrading to version 8 I started having intermittent issues with livetrack not working and the phone disconnecting periodically during my ride (live track autostart synced with Strava Beacon per the instruction on the garmin help page.

With version 9 the livetrack function started working better, but now the Garmin shuts off periodically. It doesn't happen on my way TO work, but it happens a few times on myu way home from work. After the first 15 minutes or so it starts working better again.

Not real happy with this purchase. All the bells and whistles are nice, but at the end of the day I would really appreciate something that at least doesn't drop my phone connection every few minutes and/or shut itself off during the ride.

Are there any known issues?

Top Replies

Jim over 4 years ago in reply to aweatherall +1

[
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572112107000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace…

aweatherall over 4 years ago in reply to rob-tech +1

It looks like it is specific to the Bontrager version of the 1030 so maybe it is related to the specific apps that come with that unit. I have passed the logs on to Garmin.

All Replies

0 markrongstad over 4 years ago

my 1030 is now shutting down every 2 or 3 minutes during and activity and is unusable

0 aweatherall over 4 years ago in reply to markrongstad

Could you post the err_log.txt file from the Garmin\Debugging folder if there is one?

0 markrongstad over 4 years ago in reply to aweatherall

6470.err_log.txt

[
{
"unit_id":"3991983565",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572539377000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x00285FAC
   Call Address at Function: 0x00285FB8

Function Address: 0x0016C46C
   Call Address at Function: 0x0016C4A2

Function Address: 0x00478788
   Call Address at Function: 0x004787B8

Function Address: 0x0045F4D0
   Call Address at Function: 0x0045F69C

Function Address: 0x00509B18
   Call Address at Function: 0x00509B2A

Function Address: 0x007ADB68
   Call Address at Function: 0x007ADD38

Function Address: 0x00819EC0
   Call Address at Function: 0x00819F5C

Function Address: 0x0081F2A0
   Call Address at Function: 0x0081F3A4

Function Address: 0x00825838
   Call Address at Function: 0x00825870

Function Address: 0x00403032
   Call Address at Function: 0x00403038

Function Address: 0x004EA824
   Call Address at Function: 0x004EA82A

Function Address: 0x0077AE78
   Call Address at Function: 0x0077AE8E

Function Address: 0x004DD08C
   Call Address at Function: 0x004DD276

Function Address: 0x006084E8
   Call Address at Function: 0x00608604

Function Address: 0x005A0E9C
   Call Address at Function: 0x005A0EE6

Function Address: 0x00768FC0
   Call Address at Function: 0x00769018

Function Address: 0x003872A0
   Call Address at Function: 0x003872EA

Function Address: 0x0010D980
   Call Address at Function: 0x0010D9AC

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-31 12:29:37",
    "Project Specific":"2019-10-31 12:29:37",
    "CDP_LOG":"1224A5,16C809,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"00000000,633F633F,01E7D27C,000000A1,00000000,633F633F,00000000,00000000,00000000,00000000,00000000,00000000,00000000,01E7CD68,0016C4A3,00285FB8,2000003F",
    "Task Name":"CDP main",
    "Saved SP":"01E7CD68",
    "Saved LR":"0016C4A3",
    "Saved PC":"00285FB8",
    "R[0]":"00000000",
    "R[1]":"633F633F",
    "R[2]":"01E7D27C",
    "R[3]":"000000A1",
    "R[4]":"00000000",
    "R[5]":"633F633F",
    "R[6]":"00000000",
    "R[7]":"00000000",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01E7CD68",
    "R[14]":"0016C4A3",
    "R[15]":"00285FB8",
    "cpsr":"2000003F"
    }

}
]

0 Jim over 4 years ago in reply to aweatherall

[
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572092813000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":"mtk_stp_btm - Error type ( 0 ) File( ..\..\..\Platform\Hesper\hwm_edge_mt6630.c ) Line( 423 )",
"error_cause":"Assert",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-26 8:26:53",
    "Project Specific":"2019-10-26 8:26:53",
    "Fatal":"NO",
    "Task ID":"DFFD3F68",
    "Task Name":"mtk_stp_btm",
    "File Name":"..\..\..\Platform\Hesper\hwm_edge_mt6630.c",
    "Line Number":"423",
    "Message":"MTK6630 CoreDump"
    }

}
]

0 Jim over 4 years ago in reply to aweatherall

[
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572055991000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x00285FAC
   Call Address at Function: 0x00285FB8

Function Address: 0x0016C46C
   Call Address at Function: 0x0016C4A2

Function Address: 0x00478788
   Call Address at Function: 0x004787B8

Function Address: 0x0045F4D0
   Call Address at Function: 0x0045F69C

Function Address: 0x00509B18
   Call Address at Function: 0x00509B2A

Function Address: 0x007ADB68
   Call Address at Function: 0x007ADD38

Function Address: 0x00819EC0
   Call Address at Function: 0x00819F5C

Function Address: 0x0081F2A0
   Call Address at Function: 0x0081F3A4

Function Address: 0x00825838
   Call Address at Function: 0x00825870

Function Address: 0x00403032
   Call Address at Function: 0x00403038

Function Address: 0x004EA824
   Call Address at Function: 0x004EA82A

Function Address: 0x0077AE78
   Call Address at Function: 0x0077AE8E

Function Address: 0x004DD08C
   Call Address at Function: 0x004DD276

Function Address: 0x006084E8
   Call Address at Function: 0x00608604

Function Address: 0x005A0E9C
   Call Address at Function: 0x005A0EE6

Function Address: 0x00768FC0
   Call Address at Function: 0x00769018

Function Address: 0x003872A0
   Call Address at Function: 0x003872EA

Function Address: 0x0010D980
   Call Address at Function: 0x0010D9AC

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-25 22:13:11",
    "Project Specific":"2019-10-25 22:13:11",
    "CDP_LOG":"1224A5,16C809,22774D,1DF405,4DFEC9,4DF961,16C809,180249,1F836D,4E166D,1F836D,234445,21A201,234445,1F836D,234445,1F836D,1C3139,1EC715,20FA39,122305,20FA39,1EC715,1EC715,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"00000000,EF3DEF5C,01E7D27C,000000A1,00000000,EF3DEF5C,00000000,00000000,00000000,00000000,00000000,00000000,00000000,01E7CD68,0016C4A3,00285FB8,A000003F",
    "Task Name":"CDP main",
    "Saved SP":"01E7CD68",
    "Saved LR":"0016C4A3",
    "Saved PC":"00285FB8",
    "R[0]":"00000000",
    "R[1]":"EF3DEF5C",
    "R[2]":"01E7D27C",
    "R[3]":"000000A1",
    "R[4]":"00000000",
    "R[5]":"EF3DEF5C",
    "R[6]":"00000000",
    "R[7]":"00000000",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01E7CD68",
    "R[14]":"0016C4A3",
    "R[15]":"00285FB8",
    "cpsr":"A000003F"
    }

}
]

+1 Jim over 4 years ago in reply to aweatherall

[
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572112107000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x00285FAC
   Call Address at Function: 0x00285FB8

Function Address: 0x0016C46C
   Call Address at Function: 0x0016C4A2

Function Address: 0x00478788
   Call Address at Function: 0x004787B8

Function Address: 0x0045F4D0
   Call Address at Function: 0x0045F69C

Function Address: 0x00509B18
   Call Address at Function: 0x00509B2A

Function Address: 0x007ADB68
   Call Address at Function: 0x007ADD38

Function Address: 0x00819EC0
   Call Address at Function: 0x00819F5C

Function Address: 0x0081F2A0
   Call Address at Function: 0x0081F3A4

Function Address: 0x00825838
   Call Address at Function: 0x00825870

Function Address: 0x00403032
   Call Address at Function: 0x00403038

Function Address: 0x004EA824
   Call Address at Function: 0x004EA82A

Function Address: 0x0077AE78
   Call Address at Function: 0x0077AE8E

Function Address: 0x004DD08C
   Call Address at Function: 0x004DD276

Function Address: 0x006084E8
   Call Address at Function: 0x00608604

Function Address: 0x005A0E9C
   Call Address at Function: 0x005A0EE6

Function Address: 0x00768FC0
   Call Address at Function: 0x00769018

Function Address: 0x003872A0
   Call Address at Function: 0x003872EA

Function Address: 0x0010D980
   Call Address at Function: 0x0010D9AC

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-26 13:48:27",
    "Project Specific":"2019-10-26 13:48:27",
    "CDP_LOG":"80249,16C809,22774D,4DBAA5,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,1CBB01,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,1CBB01,22774D,4E6705,22774D,1CBB01,22774D,1DF405,4DB869,4DF94D,1DF405,233C09,4F1861,4E9E5D,4E9DD5,4E2C41,26AE55,16C809,4DFA01,16C809,180249,16C809,180249,1F836D,1C3139,1EC715,22764D,21A201,2445D5,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"00000000,5817D605,01E7D27C,000000A1,00000000,5817D605,00000000,00000000,00000000,00000000,00000000,00000000,00000000,01E7CD68,0016C4A3,00285FB8,2000003F",
    "Task Name":"CDP main",
    "Saved SP":"01E7CD68",
    "Saved LR":"0016C4A3",
    "Saved PC":"00285FB8",
    "R[0]":"00000000",
    "R[1]":"5817D605",
    "R[2]":"01E7D27C",
    "R[3]":"000000A1",
    "R[4]":"00000000",
    "R[5]":"5817D605",
    "R[6]":"00000000",
    "R[7]":"00000000",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01E7CD68",
    "R[14]":"0016C4A3",
    "R[15]":"00285FB8",
    "cpsr":"2000003F"
    }

}
]

0 Jim over 4 years ago in reply to aweatherall

[
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572115032000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x00285FAC
   Call Address at Function: 0x00285FB8

Function Address: 0x0016C46C
   Call Address at Function: 0x0016C4A2

Function Address: 0x00478788
   Call Address at Function: 0x004787B8

Function Address: 0x0045F4D0
   Call Address at Function: 0x0045F69C

Function Address: 0x00509B18
   Call Address at Function: 0x00509B2A

Function Address: 0x007ADB68
   Call Address at Function: 0x007ADD38

Function Address: 0x00819EC0
   Call Address at Function: 0x00819F5C

Function Address: 0x0081F2A0
   Call Address at Function: 0x0081F3A4

Function Address: 0x00825838
   Call Address at Function: 0x00825870

Function Address: 0x00403032
   Call Address at Function: 0x00403038

Function Address: 0x004EA824
   Call Address at Function: 0x004EA82A

Function Address: 0x0077AE78
   Call Address at Function: 0x0077AE8E

Function Address: 0x004DD08C
   Call Address at Function: 0x004DD276

Function Address: 0x006084E8
   Call Address at Function: 0x00608604

Function Address: 0x005A0E9C
   Call Address at Function: 0x005A0EE6

Function Address: 0x00768FC0
   Call Address at Function: 0x00769018

Function Address: 0x003872A0
   Call Address at Function: 0x003872EA

Function Address: 0x0010D980
   Call Address at Function: 0x0010D9AC

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-26 14:37:12",
    "Project Specific":"2019-10-26 14:37:12",
    "CDP_LOG":"C3139,201845,1C3139,1F836D,180249,16C809,22774D,4DBAA5,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,4E6705,22774D,1DF405,4DF94D,233C09,4E9E5D,4E9DD5,4E2C41,26AE55,16C809,1881ED,16C809,1881ED,188151,1881ED,4DFA01,1881ED,16C809,180249,1F836D,1C3139,201845,1C3139,1F836D,180249,16C809,4E166D,1A40A1,4E16D1,1A40A1,16C809,180249,1F836D,1C3139,1EC715,226FB5,4E1735,252B99,1C3139,1EC715,20FA39,122305,20FA39,1BA9DD,122305,122305,20FA39,1EC715,4E16BD,252B5D,1C3139,1A40A1,4E16D1,1A40A1,1C3139,1F836D,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"00000000,E75DEF3D,01E7D27C,000000A1,00000000,E75DEF3D,00000000,00000000,00000000,00000000,00000000,00000000,00000000,01E7CD68,0016C4A3,00285FB8,A000003F",
    "Task Name":"CDP main",
    "Saved SP":"01E7CD68",
    "Saved LR":"0016C4A3",
    "Saved PC":"00285FB8",
    "R[0]":"00000000",
    "R[1]":"E75DEF3D",
    "R[2]":"01E7D27C",
    "R[3]":"000000A1",
    "R[4]":"00000000",
    "R[5]":"E75DEF3D",
    "R[6]":"00000000",
    "R[7]":"00000000",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01E7CD68",
    "R[14]":"0016C4A3",
    "R[15]":"00285FB8",
    "cpsr":"A000003F"
    }

}
]

0 Jim over 4 years ago in reply to aweatherall

[
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572387004000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x00285FAC
   Call Address at Function: 0x00285FB8

Function Address: 0x0016C46C
   Call Address at Function: 0x0016C4A2

Function Address: 0x00478788
   Call Address at Function: 0x004787B8

Function Address: 0x0045F4D0
   Call Address at Function: 0x0045F69C

Function Address: 0x00509B18
   Call Address at Function: 0x00509B2A

Function Address: 0x007ADB68
   Call Address at Function: 0x007ADD38

Function Address: 0x00819EC0
   Call Address at Function: 0x00819F5C

Function Address: 0x0081F2A0
   Call Address at Function: 0x0081F3A4

Function Address: 0x00825838
   Call Address at Function: 0x00825870

Function Address: 0x00403032
   Call Address at Function: 0x00403038

Function Address: 0x004EA824
   Call Address at Function: 0x004EA82A

Function Address: 0x0077AE78
   Call Address at Function: 0x0077AE8E

Function Address: 0x004DD08C
   Call Address at Function: 0x004DD276

Function Address: 0x006084E8
   Call Address at Function: 0x00608604

Function Address: 0x005A0E9C
   Call Address at Function: 0x005A0EE6

Function Address: 0x00768FC0
   Call Address at Function: 0x00769018

Function Address: 0x003872A0
   Call Address at Function: 0x003872EA

Function Address: 0x0010D980
   Call Address at Function: 0x0010D9AC

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-29 18:10:4",
    "Project Specific":"2019-10-29 18:10:4",
    "CDP_LOG":"1224A5,16C809,4E166D,16C809,1881ED,16C809,22774D,4E6705,22774D,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"00000000,F85532E3,01E7D27C,000000A1,00000000,F85532E3,00000000,00000000,00000000,00000000,00000000,00000000,00000000,01E7CD68,0016C4A3,00285FB8,A000003F",
    "Task Name":"CDP main",
    "Saved SP":"01E7CD68",
    "Saved LR":"0016C4A3",
    "Saved PC":"00285FB8",
    "R[0]":"00000000",
    "R[1]":"F85532E3",
    "R[2]":"01E7D27C",
    "R[3]":"000000A1",
    "R[4]":"00000000",
    "R[5]":"F85532E3",
    "R[6]":"00000000",
    "R[7]":"00000000",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01E7CD68",
    "R[14]":"0016C4A3",
    "R[15]":"00285FB8",
    "cpsr":"A000003F"
    }

},
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572387343000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x00285FAC
   Call Address at Function: 0x00285FB8

Function Address: 0x0016C46C
   Call Address at Function: 0x0016C4A2

Function Address: 0x00478788
   Call Address at Function: 0x004787B8

Function Address: 0x0045F4D0
   Call Address at Function: 0x0045F69C

Function Address: 0x00509B18
   Call Address at Function: 0x00509B2A

Function Address: 0x007ADB68
   Call Address at Function: 0x007ADD38

Function Address: 0x00819EC0
   Call Address at Function: 0x00819F5C

Function Address: 0x0081F2A0
   Call Address at Function: 0x0081F3A4

Function Address: 0x00825838
   Call Address at Function: 0x00825870

Function Address: 0x00403032
   Call Address at Function: 0x00403038

Function Address: 0x004EA824
   Call Address at Function: 0x004EA82A

Function Address: 0x0077AE78
   Call Address at Function: 0x0077AE8E

Function Address: 0x004DD08C
   Call Address at Function: 0x004DD276

Function Address: 0x006084E8
   Call Address at Function: 0x00608604

Function Address: 0x005A0E9C
   Call Address at Function: 0x005A0EE6

Function Address: 0x00768FC0
   Call Address at Function: 0x00769018

Function Address: 0x003872A0
   Call Address at Function: 0x003872EA

Function Address: 0x0010D980
   Call Address at Function: 0x0010D9AC

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-29 18:15:43",
    "Project Specific":"2019-10-29 18:15:43",
    "CDP_LOG":"1224A5,16C809,22774D,1DF405,22774D,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"00000000,633F633F,01E7D27C,000000A1,00000000,633F633F,00000000,00000000,00000000,00000000,00000000,00000000,00000000,01E7CD68,0016C4A3,00285FB8,2000003F",
    "Task Name":"CDP main",
    "Saved SP":"01E7CD68",
    "Saved LR":"0016C4A3",
    "Saved PC":"00285FB8",
    "R[0]":"00000000",
    "R[1]":"633F633F",
    "R[2]":"01E7D27C",
    "R[3]":"000000A1",
    "R[4]":"00000000",
    "R[5]":"633F633F",
    "R[6]":"00000000",
    "R[7]":"00000000",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01E7CD68",
    "R[14]":"0016C4A3",
    "R[15]":"00285FB8",
    "cpsr":"2000003F"
    }

}
]

0 Jim over 4 years ago in reply to aweatherall

[
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572435730000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":" - Error type ( 8 ) err( 8 )",
"error_cause":"8",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-30 7:42:10",
    "Project Specific":"2019-10-30 7:42:10",
    "Task ID":"0",
    "Task Name":"",
    "R[0]":"00000000",
    "R[1]":"00000000",
    "R[2]":"00000000",
    "R[3]":"00000000",
    "R[4]":"00000000",
    "R[5]":"00000000",
    "R[6]":"00000000",
    "R[7]":"00000000",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"00000000",
    "R[14]":"00000000",
    "R[15]":"00000000",
    "cpsr":"00000000"
    }

},
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572436035000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x00285FAC
   Call Address at Function: 0x00285FB8

Function Address: 0x0016C46C
   Call Address at Function: 0x0016C4A2

Function Address: 0x00478788
   Call Address at Function: 0x004787B8

Function Address: 0x0045F4D0
   Call Address at Function: 0x0045F69C

Function Address: 0x00509B18
   Call Address at Function: 0x00509B2A

Function Address: 0x007ADB68
   Call Address at Function: 0x007ADD38

Function Address: 0x00819EC0
   Call Address at Function: 0x00819F5C

Function Address: 0x0081F2A0
   Call Address at Function: 0x0081F3A4

Function Address: 0x00825838
   Call Address at Function: 0x00825870

Function Address: 0x00403032
   Call Address at Function: 0x00403038

Function Address: 0x004EA824
   Call Address at Function: 0x004EA82A

Function Address: 0x0077AE78
   Call Address at Function: 0x0077AE8E

Function Address: 0x004DD08C
   Call Address at Function: 0x004DD276

Function Address: 0x006084E8
   Call Address at Function: 0x00608604

Function Address: 0x005A0E9C
   Call Address at Function: 0x005A0EE6

Function Address: 0x00768FC0
   Call Address at Function: 0x00769018

Function Address: 0x003872A0
   Call Address at Function: 0x003872EA

Function Address: 0x0010D980
   Call Address at Function: 0x0010D9AC

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-30 7:47:15",
    "Project Specific":"2019-10-30 7:47:15",
    "CDP_LOG":"1224A5,16C809,4E166D,1A40A1,4E16D1,1A40A1,16C809,180249,1F836D,1C3139,1EC715,1C3139,1F836D,1C3139,1A40A1,1C3139,22774D,1DF405,22774D,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"00000000,FFFFFFFF,01E7D27C,000000A1,00000000,FFFFFFFF,00000000,00000000,00000000,00000000,00000000,00000000,00000000,01E7CD68,0016C4A3,00285FB8,A000003F",
    "Task Name":"CDP main",
    "Saved SP":"01E7CD68",
    "Saved LR":"0016C4A3",
    "Saved PC":"00285FB8",
    "R[0]":"00000000",
    "R[1]":"FFFFFFFF",
    "R[2]":"01E7D27C",
    "R[3]":"000000A1",
    "R[4]":"00000000",
    "R[5]":"FFFFFFFF",
    "R[6]":"00000000",
    "R[7]":"00000000",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01E7CD68",
    "R[14]":"0016C4A3",
    "R[15]":"00285FB8",
    "cpsr":"A000003F"
    }

},
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572467044000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x00285FAC
   Call Address at Function: 0x00285FB8

Function Address: 0x0016C46C
   Call Address at Function: 0x0016C4A2

Function Address: 0x00478788
   Call Address at Function: 0x004787B8

Function Address: 0x0045F4D0
   Call Address at Function: 0x0045F69C

Function Address: 0x00509B18
   Call Address at Function: 0x00509B2A

Function Address: 0x007ADB68
   Call Address at Function: 0x007ADD38

Function Address: 0x00819EC0
   Call Address at Function: 0x00819F5C

Function Address: 0x0081F2A0
   Call Address at Function: 0x0081F3A4

Function Address: 0x00825838
   Call Address at Function: 0x00825870

Function Address: 0x00403032
   Call Address at Function: 0x00403038

Function Address: 0x004EA824
   Call Address at Function: 0x004EA82A

Function Address: 0x0077AE78
   Call Address at Function: 0x0077AE8E

Function Address: 0x004DD08C
   Call Address at Function: 0x004DD276

Function Address: 0x006084E8
   Call Address at Function: 0x00608604

Function Address: 0x005A0E9C
   Call Address at Function: 0x005A0EE6

Function Address: 0x00768FC0
   Call Address at Function: 0x00769018

Function Address: 0x003872A0
   Call Address at Function: 0x003872EA

Function Address: 0x0010D980
   Call Address at Function: 0x0010D9AC

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-30 16:24:4",
    "Project Specific":"2019-10-30 16:24:4",
    "CDP_LOG":"1224A5,16C809,22774D,1DF405,22774D,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"00000000,80808080,01E7D27C,000000A1,00000000,80808080,00000000,00000000,00000000,00000000,00000000,00000000,00000000,01E7CD68,0016C4A3,00285FB8,A000003F",
    "Task Name":"CDP main",
    "Saved SP":"01E7CD68",
    "Saved LR":"0016C4A3",
    "Saved PC":"00285FB8",
    "R[0]":"00000000",
    "R[1]":"80808080",
    "R[2]":"01E7D27C",
    "R[3]":"000000A1",
    "R[4]":"00000000",
    "R[5]":"80808080",
    "R[6]":"00000000",
    "R[7]":"00000000",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01E7CD68",
    "R[14]":"0016C4A3",
    "R[15]":"00285FB8",
    "cpsr":"A000003F"
    }

},
{
"unit_id":"3973375427",
"product_name":"Edge 1030 Bontrager",
"software_part_number":"006-B3095-00",
"ms_since_epoch":1572467386000,
"system_version":"9.00",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x00285FAC
   Call Address at Function: 0x00285FB8

Function Address: 0x0016C46C
   Call Address at Function: 0x0016C4A2

Function Address: 0x00478788
   Call Address at Function: 0x004787B8

Function Address: 0x0045F4D0
   Call Address at Function: 0x0045F69C

Function Address: 0x00509B18
   Call Address at Function: 0x00509B2A

Function Address: 0x007ADB68
   Call Address at Function: 0x007ADD38

Function Address: 0x00819EC0
   Call Address at Function: 0x00819F5C

Function Address: 0x0081F2A0
   Call Address at Function: 0x0081F3A4

Function Address: 0x00825838
   Call Address at Function: 0x00825870

Function Address: 0x00403032
   Call Address at Function: 0x00403038

Function Address: 0x004EA824
   Call Address at Function: 0x004EA82A

Function Address: 0x0077AE78
   Call Address at Function: 0x0077AE8E

Function Address: 0x004DD08C
   Call Address at Function: 0x004DD276

Function Address: 0x006084E8
   Call Address at Function: 0x00608604

Function Address: 0x005A0E9C
   Call Address at Function: 0x005A0EE6

Function Address: 0x00768FC0
   Call Address at Function: 0x00769018

Function Address: 0x003872A0
   Call Address at Function: 0x003872EA

Function Address: 0x0010D980
   Call Address at Function: 0x0010D9AC

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"577fa9444fa8f04aa1830745a1f86a9dfd5288c4",
    "Time":"2019-10-30 16:29:46",
    "Project Specific":"2019-10-30 16:29:46",
    "CDP_LOG":"1224A5,16C809,22774D,1DF405,22774D,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"00000000,FFDFFFDF,01E7D27C,000000A1,00000000,FFDFFFDF,00000000,00000000,00000000,00000000,00000000,00000000,00000000,01E7CD68,0016C4A3,00285FB8,A000003F",
    "Task Name":"CDP main",
    "Saved SP":"01E7CD68",
    "Saved LR":"0016C4A3",
    "Saved PC":"00285FB8",
    "R[0]":"00000000",
    "R[1]":"FFDFFFDF",
    "R[2]":"01E7D27C",
    "R[3]":"000000A1",
    "R[4]":"00000000",
    "R[5]":"FFDFFFDF",
    "R[6]":"00000000",
    "R[7]":"00000000",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01E7CD68",
    "R[14]":"0016C4A3",
    "R[15]":"00285FB8",
    "cpsr":"A000003F"
    }

}
]

0 Jim over 4 years ago in reply to aweatherall

Sorry for the late replies; I had a long day at work today. I posted the error logs from the last few days. Hope it helps.