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Slow Edge 1030 since new

I bought a new Edge1030 last year and the unit has always been very slow when displaying the elements on the screen, so slow that i still have my Edge1000, it is significantly faster. I searched online a video showcasing the unit for comparison and clearly it is not supposed to be so slow and unresponsive. Same goes with the touchscreen, it's less sensitive than my Edge1000. Sensitivity is at max.

I have also the GPS signal being too much inaccurate quite often. I compared with my Edge1000 on the same locations.

Any ideas what can cause this and how to solve the problems?

If i have to contact Garmin's support directly, what's their email address?

0 jgforrest over 5 years ago

You definitely need to talk to support. There should be a link on the right hand side of the forums page for further support. I don't know where you're based but in the UK it's this link

support.garmin.com/

Suggest using chat rather than email, much quicker response.

0 Martin868 over 5 years ago

This is not normal. You should reach Garmin for replacement.

0 SHARCRASH over 5 years ago

Thanks all for your replies! I reached Garmin's support, I was expecting a hard reset but luckily a simple device reset of data & settings was enough to set things back to normal. Now my 1030 is as fast as 1000. Just need to redo my activity profiles and preferences, urgh...