My list of issues

A short introduction: I pre-owned the Edge 800, 810, and 1000. Now I upgraded to the 1030, not because I thought I would need the new features, but because the power button of my edge 1000 broke down. My first impression of the 1030 is that it's a nice device, but not so different to the 1000. I like the new look and feel and the bigger screen. The navigation features are pretty much similar to the old one. After a week of usage I have the following issues:

- Edge remote does not work smoothly. In fact it's useless in combination with the Edge 1030. Most of the Time it does not respond. Sometimes it does, but only for short time. This is highly irritating.

- On my iPhone in the bluetooth functionality, I only see the Edge 1030 connected during activities, but the BT_Edge 1030 is not. The only way to solve this is to disconnect the device from the iPhone and install it again. But after 1 ride, same problem again. I think this is the reason that I don't get any text messages and don't see other people from my group in the group track functionality. UPDATE: issue still there, but I found out that when I tick on the Edge1030 and BT_Edge 1030 on my iphone (in configuration menu, bluetooth), sometimes it connects. But it should connect automatically, and it doesn't do that.

- NEW issue (related to bluetooth issue): activities don't upload directly after finishing them.

- I downloaded a heartrate zone app on the device (from Garmin), where I can see my heartrate zones. After changing the values of the standard zones (and synced in Garmin express), the new zones did not appear on the device.

- Question: do the heart rate zones (and the way I define them) have influence on the vales of ''training effect'' and ''recovery time'' and ''calories burnt''? Or does Garmin has its own definition of this (regardless of my training zones)?

- The data field ''avg speed'' shows the speed in miles per hour, although my device has been set up in the ''kilometer'' format. The actual speed I see is (as should be) in km/hour. Only the avg speed field is not correct.

- NEW issue: Wifi sign blinks often, it does not stay connected, sometimes it picks the signal up and is connected, but only for a few seconds.

- NEW issue: livetrack does not work, tried it a few times, one time it started, but abrubtly stopped again during the ride.

Will add new issues when I notice them.
Parents
  • Connectivity problems post ride. I have tried everything possible to get my ride to upload wirelessly and end up stuck with nothing. If I then try to upload manually rather than automatically the Garmin Connect Mobile app gets stuck on busy. Yesterday I was advised by Nicholas to apply the latest update which included a 3 hour map upload having been assured that this would fix the problem.
    Tried it again today and no change so I deleted the Garmin Connect Mobile App then reinstalled and the activity uploaded. This problem has been going on ever since I first used the Edge 1030. My previous Edge 800, 810 and 1000 all sync'd without an issue and using iPhone 5S.

    Both the 1030 and the phone show connected but refuse to sync. This is becoming a tedious and frustrating bore and I'm now forced to connect using a cable to avoid the trawling through the app disconnect and reconnect. Both phone and Edge have the latest software???

    If Garmin insist that they are unaware of any Edge 1030 connectivity problems they obviously do not study the forums, which are saturated with negatives. My experience with the Customer Support network has been totally pointless. I am no tech expert but why should I have to be? I don't have to be a technician to drive my car!
Reply
  • Connectivity problems post ride. I have tried everything possible to get my ride to upload wirelessly and end up stuck with nothing. If I then try to upload manually rather than automatically the Garmin Connect Mobile app gets stuck on busy. Yesterday I was advised by Nicholas to apply the latest update which included a 3 hour map upload having been assured that this would fix the problem.
    Tried it again today and no change so I deleted the Garmin Connect Mobile App then reinstalled and the activity uploaded. This problem has been going on ever since I first used the Edge 1030. My previous Edge 800, 810 and 1000 all sync'd without an issue and using iPhone 5S.

    Both the 1030 and the phone show connected but refuse to sync. This is becoming a tedious and frustrating bore and I'm now forced to connect using a cable to avoid the trawling through the app disconnect and reconnect. Both phone and Edge have the latest software???

    If Garmin insist that they are unaware of any Edge 1030 connectivity problems they obviously do not study the forums, which are saturated with negatives. My experience with the Customer Support network has been totally pointless. I am no tech expert but why should I have to be? I don't have to be a technician to drive my car!
Children
No Data