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  • RE: Garmin Edge 520 won't boot up completely

    aweatherall
    aweatherall

    First see if you can force it into mass storage mode. If you can see if anything is in the NewFiles folder. If so remove those files and see if it will boot up.

    Force to Mass Storage:

    1. Power the device off
    2. Press and hold the lap button while plugging…
    • over 5 years ago
    • Sports & Fitness Archive
    • Edge 520/520 Plus
  • RE: Edge 520 stuck on 'loading profiles'

    ericpreiss
    ericpreiss
    Same thing happened to me, and this fixed the stuck on loading profiles problem:

    Force to Mass Storage:
    • Power the device off
    • Press and hold the lap button while plugging into usb (with or without factory cable)
    • Wait 10 seconds and device should go to mass…
    • over 6 years ago
    • Sports & Fitness Archive
    • Edge 520/520 Plus
  • RE: edge 520 stuck on garmin logo after 7.0 update

    aweatherall
    aweatherall
    Try forcing it in to mass storage more. Once it is in mass storage mode check to see if anything is in the Garmin\NewFiles folder. If there is try remove it.


    Force to Mass Storage:

    • Power the device off
    • Press and hold the lap button while plugging into usb…
    • over 8 years ago
    • Sports & Fitness Archive
    • Edge 520/520 Plus
  • RE: Edge 810 turns off after 5 seconds and isn't recognised by computer. please help.

    aweatherall
    aweatherall

    Try forcing it into mass storage mode.

    Once mounted to the computer look in the Garmin\NewFiles folder. Delete anything that might be there. Disconnect from the PC and see if it starts.

    Force to Mass Storage -
    Turn unit off. Hold the lap/reset button…

    • over 6 years ago
    • Sports & Fitness Archive
    • Edge 820
  • RE: My Explore is stuck at "Loading profiles" on boot. How do I fix it?

    aweatherall
    aweatherall

    You need to get the unit mounted back to the computer as a device/drive and delete the files from the Garmin\NewFiles folder.

    If it will not mount when you connect it to the computer try.

    Force to Mass Storage -
    Turn unit off. Hold the lap/reset button…

    • over 6 years ago
    • Sports & Fitness Archive
    • Edge Explore
  • 520 not recognising USB cable after firmware 12.80

    Former Member
    Former Member
    Since firmware version update 12.80 my 520 will not charge, nor enter storage when connected to a PC.

    I have tried:
    soft reset.
    tried a brand new USB cable.
    factory reset.
    tried to force to mass storage with the new cable.
    tried another factory reset then both…
    • over 6 years ago
    • Sports & Fitness Archive
    • Edge 520/520 Plus
  • RE: Firmware Version 11.10 Now Available

    aweatherall
    aweatherall

    If you can mount to PC have look in the Garmin\NewFiles folder, if there is anything in there then delete it and see if the unit then restarts after disconnecting from the PC.

    You may need to force it into mass storage.

    Force to Mass Storage -
    Turn…

    • over 6 years ago
    • Sports & Fitness Archive
    • Edge 820
  • RE: New Garmin Shut Off During Ride and Won't Turn Back On

    aweatherall
    aweatherall
    Try forcing it in to mass storage.

    If it goes in to mass storage check that the Garmin\NewFiles folder is empty and move all the activities that might be in the Garmin\Activities folder to your PC and see if it will then start.

    Force to Mass Storage:

    • Power…
    • over 8 years ago
    • Sports & Fitness Archive
    • Edge 520/520 Plus
  • RE: Edge 830 stuck Validating Update (to 3.50) for over an hour. What to do?

    aweatherall
    aweatherall

    Hold the power button for around 15-30 seconds until it shuts down.

    Then force it into mass storage (see below). Once connected to your PC delete the GUPDATE.GCD file from the Garmin folder.

    Next sync again with Garmin Express to download the update file…

    • over 6 years ago
    • Cycling
    • Edge 830
  • RE: Frozen edge 520

    aweatherall
    aweatherall
    It sounds like an update file is not getting processes correctly.

    Force the unit in to mass storage mode (see the instructions below).

    Then remove all file from the Garmin\NewFiles folder if there are any there and also the
    Garmin\GUPDATE.GCD file if it…
    • over 9 years ago
    • Sports & Fitness Archive
    • Edge 520/520 Plus
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