The screen timeout doesn't work while charging: The screen stays on while connected via USB to a PC, unless I eject the watch and it's showing the watchface, then it works. And just like some other watches the screen timeout only works on the watchface…

During last 2-3 days the battery started to discharge very quickly (3-5% per hour).

Updated watch to latest version, which showed no improvement in battery performance. When trying to charge again Vivoactive 4S became very hot and won't turn on since…

Our sons bounce gave us about 5 emergency assistance requests today. But he wasn't wearing it, it was at home plugged into the charger. I don't want to disable the emergency assistance, but how can I figure out why it did this?

Good morning,

I would like to know the usefulness of the plating on the pins because after a couple of years it corrodes and disappears due to sweat.

It occurs to me that gold/copper is a better conductor and after the 2 years we have a problem of a battery…

Please advise ?

Hi all,

it’s been 2 days my vivoactive4 is not switching on even after cleaning the sockets and resetting it.. I have tried with different cables and different plugs but still nothing. The only time something comes up is a triangle when I plug it…

I have a 2 years old Lily Sport which was working fine and just stopped charging one day. It is now dead. I bought a new charging cable to see if the cable has an issue but not charging with the new cable as well. Changed charging ports also but nothing…

I have a vivoactive 4s and I have been having issues charging it recently, I bought the watch in July 2022 and I have tried the tricks of wrinkling the cord and squeezing it to see maybe it was loose and now it shows that is charging but it stays at the…

My Garmin wouldn’t charged, I resolved it by holding the top button, connecting my charging cable and kept the top button held for 30 secs.   I felt the watch buzz as it should and it started fully charging.   Very happy.