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Garmin Connect Thinks I Have a Marq Driver... Sometimes

Odd situation that has zero impact on my enjoyment with my Expedition, but in various places in the app and online, Garmin Connect refers to my watch as the Driver edition.

I spoke to Garmin Support about it and they had no idea.

Here are just a few places where Garmin Connect shows my watch as being a Driver:

However, in other places it accurately shows my watch as being the Expedition:

So far, this is the only quirk I've seen, but it's been going on since day 1. I don't care that much, just curious if anyone else is experiencing this?

Top Replies

AdamTKincaid over 4 years ago in reply to AdamTKincaid +1 verified

@Garmin-Heath helped me resolve this. All I had to do was remove the watch from Garmin Connect and then re-add it back. Simple as that.

All Replies

0 Gustco over 4 years ago

I noticed this weekend in the garmin explore app my expedition got recognize correctly bu the icon is for the Marq Driver.

0 AdamTKincaid over 4 years ago

So instead of improving, this issue as gotten worse.

As of Wednesday 7/17, Garmin Connect no longer thinks I have an Expedition at all. All activities show that I have a Driver instead.

Tuesday activity: https://connect.garmin.com/modern/activity/3852896694

Wednesday activity: https://connect.garmin.com/modern/activity/3856417501

0 Garmin-Heath over 4 years ago in reply to AdamTKincaid

AdamTKincaid Your Wednesday activity is locked so I can not view it. It might be easier if you send me a private message and we can work together on this issue or reach out to your local support team too.

0 AdamTKincaid over 4 years ago in reply to Garmin-Heath

OK, went ahead and unlocked it the activity.

I called Garmin customer support about this two months ago. I'm happy to send you a PM as well.

+1 AdamTKincaid over 4 years ago in reply to AdamTKincaid

@Garmin-Heath helped me resolve this. All I had to do was remove the watch from Garmin Connect and then re-add it back. Simple as that.

0 philipshambrook over 4 years ago

My Athlete is an Expedition in GC interweb. Garmin are looking into it. Everything works still so not fussed about it.