Sleep tracking not working

Hi all

I was using sleep tracking on my instinct solar for almost 12 months up until April this year, now it has just stopped altogether and the only way is to enter it manually.

Any suggestions?

0 trux 11 months ago

Does it record the HR during the night? If not, then either the HR sensor is disabled (in the Sensors & Accessories settings, or through the Battery Saver), or there is a hardware failure, or the sensor cover dirty, or the watch too loose, or you skin tan too high, ... there are plenty of possibilities why it does not work, and without knowing any details it is hard to tell exactly what the reason is, in your case.

You can also try restarting or resetting the watch. I'd start with the hard-reset of the watch - sync, then press the Light button for some 30s till it completely shuts down (hold the button through the emergency alert, if it comes), wait little bit, and then restart. No worry, no data or settings will be lost with it. [more details]. The next step would be the master reset to factory defaults.