“Find my phone” stopped working

Hey , all,

I’m on 15.40. I don’t remember the last time this worked correctly, but it has in the past. At the moment, find my phone only works if I have the connect app open on the phone. If the connect app is not open, then the watch won’t find the phone. But it used to.

Any suggestions?

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Garmin - Chris over 3 years ago +1 verified

For the feature to work, you must always have your Connect Mobile APP open in the background if you own an iPhone. Android has a more open architecture for integration of the feature so your GCM APP does…
Abe Frohman over 3 years ago in reply to Garmin - Chris +1

Thanks for the information. I find it strange the all those features from the list you shared will not work with the GCM app closed, but, with the app closed, the iPhone can tell my instinct that I have…

All Replies

+1 Garmin - Chris over 3 years ago

For the feature to work, you must always have your Connect Mobile APP open in the background if you own an iPhone. Android has a more open architecture for integration of the feature so your GCM APP does not need to be open in the background of your phone for the feature to work.

- Features That Stop Working When the Garmin Connect App Is Closed on iOS Devices

0 Abe Frohman over 3 years ago in reply to Garmin - Chris

Thanks for the information. I find it strange the all those features from the list you shared will not work with the GCM app closed, but, with the app closed, the iPhone can tell my instinct that I have an incoming call, show the caller and allow me to answer from the instinct. But, I'm not a programmer...I guess it is what it is.