fēnix 3 HR Display issue

Hi! I have a problem with my fēnix 3 HR. Yesterday a bright line shaped spot appeared on the display, which would not change its position when the screen image changes, and is even visible when the device is in power off state. It looks like a scratch below the glass or something, dead pixels / blind spot..

Please, have a look at the pictures I've made:

Today I observed that the dead region is actually growing..

What can I do? Is it possible to repair this somehow? Thanks for your help.

P.S. I know this is the fēnix 5 forum; however I guess what I'm describing could happen with that device as well.

Top Replies

LLRaven over 4 years ago +1

Normally dead pixels grouped by vertical or horizontal lines. Your example, looks like a scratch or crack, or worm footprint :)
Use magnifying glass for detect where this issue happened on glass or screen…

All Replies

0 LLRaven over 4 years ago

Normally dead pixels grouped by vertical or horizontal lines. Your example, looks like a scratch or crack, or worm footprint :)
Use magnifying glass for detect where this issue happened on glass or screen. But anyway you can replace completely whole module: "Front Case Cover with LCD Screen Glass", e.g:

https://www.ebay.com/sch/i.html?_nkw=fenix+3+part&ul_noapp=true&ef_id=Cj0KCQjwoqDtBRD-ARIsAL4pviDTVBKejhGm0BgAHq4SY5f60BxtbQk1CYAp3D115iRXRCJaFFOHhWQaAvNREALw_wcB:G:s

https://www.smitacn.com/front-case-for-garmin-fenix-3.html?gclid=Cj0KCQjwoqDtBRD-ARIsAL4pviCxbGFvHVAuxJvcMj8aDYPJGF5n_a17gOwP7V5dHwZuf03qM1bIiZEaAkmoEALw_wcB

0 sorinsima over 4 years ago

Hi! How did you solve it? I have the same problem with my watch. I don't know what to do. Thanks.

0 Matz over 4 years ago in reply to sorinsima

I didn't LLRaven's solution may work, but I don't want to order at these shops.

Eventually I returned the watch to the shop I had bought it, and was offered a refurbished replacement one, same model, with renewed warranty.

0 sorinsima over 4 years ago in reply to Matz

Nice. Mine has no warranty from november last year.

I don't know if same thing works for me.

My problem is that the battery is discharging very quickly now and I don't know if is from display or not.

Thank you for your answer.

0 Matz over 4 years ago in reply to sorinsima

Might be a different problem. When I had the display issue, the discharge rate was still normal.