I don't know how that could happen... I'm very sad... contacted the Garmin team...
I don't know how that could happen... I'm very sad... contacted the Garmin team...
I’m speechless - Garmin sent me a whole new watch - perfect service - thank a lot Garmin!!!
Thank you for posting the picture. Once your regional Garmin Product Support responds to you, they will replace your MARQ under warranty. I am really sorry for the awful bad luck. I have never seen that…
Dear Chris,
Thank you again.
The outcome of you help was that Garmin replaced my watch and I am now with a brand new watch and I am a very happy Garmin fan!
Best regards
Anders
Ouch! Sorry to see this... I hope it will be fixed by Garmin.
Thanks meste7, let's see what the Garmin Experts say - I'll report...
I don't know how that could happen
Knocked it against something or dropped it most likely.
I’m very careful with the watch... never dropped...
I’m speechless - Garmin sent me a whole new watch - perfect service - thank a lot Garmin!!!
Are yours still under warranty?
Yes, the clock was purchased in January 2020.
Hi,
I also contacted Garmin as the white dots are falling out of the bezel...
curious to see how they will resolve this.
Please post a picture...
Yes. Please attach a picture. I cannot find any worldwide reports of the white dots coming out of a bezel. It would be good to see the picture and to be able to add it for tracking purposes to ensure what happened to your MARQ is a one-off scenario and not a bigger issue. Thank you!