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Tides incorrect

Nathan
over 4 years ago

Can't get the correct tide times

I am stood on the beach. Set the tides location to my current location but all the tide times are still out.

Any ideas how to fix this or is it just terrible programming?

  • 0 over 3 years ago in reply to 2632408

    Same here.  This is an expensive watch.  Garmin support told me to contact the data provider and I heard nothing more from them. 

  • 0 over 3 years ago in reply to 6368892

    What is even worse is that this has been an issue for 2 years! For example https://www.reddit.com/r/Garmin/comments/i5nhmg/incorrect_tide_data_on_instinct_solar/   

  • 0 over 3 years ago

    This could help to the surfers from Atlantic Sea (North Spain & West France). I wrote manualy this GPS coordenates:

    43° 21,3383 N 1° 45,5813" W

    And the Watch finds a region which is called "Ahetze".

    Curiously, this tides is quite good and you will have a 15 minutes error, but that is quite good information. 

    Do not ask me how I got it... just luck and try try try try try.

    Best Regards

  • 0 over 3 years ago in reply to 2632408

    I received an answer from the data provider yesterday, they found the bug for my location and have issued an update. Now it's better, just half hour shift...

    Concerning Garmin Local support, any answer to my mails...

  • 0 over 3 years ago in reply to 4884530

    May be a coincidence but for the last couple of days the tide times for North Devon, England have been within 10-20 minutes of magicseweed.com . Hoping it lasts.

  • 0 over 3 years ago

    I have the new Instinct 2 Surf watch.

    The tidal data is way out by one hour and 15 minutes.

    I have tried and checked every setting. Nothing improves it

    I check world weather online , no tide seems to be available 

    there, so I have emailed them.

    This issue seems to go back to when the Garmin Surf was first 

    released and Garmin have done nothing to resolve it.

    Thats very poor service. Considering the price of these watches.

    One of the main reasons I bought this watch was for the tidal data.

    Please resolve this issue ASAP.

    Thanks 

  • 0 over 3 years ago in reply to Saltysea

    I raised this as a formal fault ticket with Garmin almost 3 months ago. No update or resolution. 

    I'm ready to return the watch. Buying a watch with specific surf features that don’t work is a complete joke. 

  • 0 over 3 years ago

    The same story in my case. Tides in Garmin have two issues:

    - Tide data from the World Weather Online API is inaccurate

    - when you're out in the water without connection, tide data disappear as it asks to have a bluetooth connection to phone (ridiculous, no? why would I buy garmin surf if I could have a phone in the middle of surfin/paddling/kayaking on the sea)

    Both problems are absolutely on Garmin side. First one is realted to THEIR API provider. Garmin pays these guys for the API usage... The second one has a simple fix as to record the retrieved data on the watch untill the connection is re-established.

  • 0 over 3 years ago in reply to Garmin - Chris

    we are not WWO customers, we don't pay them for theur API, we haven't chosed them as a privider but Garmin did. Please, work with your supplier WWO to resolve the issue that is causing major safety problems for kayakers, surfers, skippers, paddlers, swimmers and these who rely on your instrument for accurate tide information. TIDES IT'S ABOUT SAFETY!!!!!! Getting into high tide in the wrong time/place may be a serious danger