Solving ongoing connectivity issues?

Hello all, my Fenix 5x regularly fails to reconnect with my Android phone after disconnecting due to distance.

So if I am close to my phone the connection is good and is never dropped.
If I however go for a walk and leave my phone home : the app does not reconnect when I am home again unless I restart my phone

I did not have this issue with an older version of the Garmin connect app...

Is there a solution (other than using the older version)?

Thank you for your reply
  • Former Member
    0 Former Member over 7 years ago

    Hi

    Facing connectivity issue with Garmin FR 235 and FR 920XT pairing with Honor 8 Pro.

    For some reason I am unable to connect my Garmin Sports watches with the Honor 8 Pro. The BT pairing code keeps refreshing every second and hence I am unable to key it in before it refreshes again. Finally I get the Connection Timed Out Error. This happens only with the 8 Pro. All other phones I have tried have no issues at all.

    Am really frustrated now! Any help in resolving this is highly appreciated.

    Here’s a detailed video of the issue as well -
    https://www.youtube.com/watch?v=x9S4PMhapNo