This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Why is Garmin ignoring the GPS issue?

Hi,
It seems that with each firmware version that comes out, we are disappointed to find out that the GPS issues have not been address.
There's a 52-page thread on the GPS issues in the Fenix 5 and each time someone approaches you with hard proof that there's an issue, you dismiss him/her with various excuses.
https://forums.garmin.com/forum/on-the-trail/wrist-worn/fenix-5-5s/152984-gps-accuracy

Why not address the issue?
Give us a clear statement whether you are aware of the problems and are working on it or if we'll never get an accurate GPS reading on the Fenix 5.

I've switched from the Polar M400 (which was very accurate) to the high-end Fenix 5 and I was expecting at the very least to get similar GPS accuracy (if not better due to it being a high-end watch and due to GLONASS support).

But what I got is a watch that works horrendously when the GLONASS is on (routes are all over the place) and inaccurate routes with GPS only.


If this issue is not resolved, I will never buy Garmin again!

  • Ran a 10K race at the weekend with my wife, her Apple watch 3 recorded 10.1K, my F5 Sapphire recorded 8.7K :(
  • Former Member
    0 Former Member over 6 years ago
    Turn off GLONASS.

    I have been using my F5 with GLONASS off for months now, and have been getting much more accurate and consistent results. I did a course the other day that has markers every quarter mile. I set auto lap to 1 mile. I triggered it at the start and the auto lap went off within 2 steps of the 1 mile marker.

    You don't need GLONASS unless you are in very extreme GPS conditions.
  • Since some time my watch takes longer to get a fix than usual, just did a short skate down a track and back and the measurements are way of, it showed me doing an 8 on what was really a straight line.

    Did Garmin do anything GPS related in the last few months? Did we loose some satellites in orbit? Whats going on? That watch did better last year.